Graduate BA (Hons) English Literature & Film Studies - First Class Honours. Actively seeking a career in Public Relations.
Managing and coordinating works for multiple separate developments, totalling just under 1,000 individual properties. I had no previous experience of the industry, however I performed well in a high-pressure environment on an understaffed team. I carried a demanding workload with a large customer pool and played a key role in the team. Skills acquired: - Strategising, organising and delegating responsibility to ensure completion of works. - Communicating efficiently between clients and sub-contractors. Accommodating client needs. - Managing a busy inbox and high workload to reach and exceed set targets and KPIs.
Representing the company at the High Courts when judgments were handed down, I played a key role in assembling legal files for cases and presenting them in front of a Master for approval, as well as helping to organise their enactment. Skills acquired: - Refined communications skills in highly professional environments with senior figures. - Administration duties such as assembling case files were carried out to a high-degree of accuracy.
Handling and processing customer requests, complaints and negotiating sales, as well as arranging for car rentals at branches. I improved my negotiation and communication skills, consistently leading my team in volume of calls taken per day and the closure rate at which I sold rentals. Skills acquired: - A passion for selling and exceeding set targets, as well as strong negotiation and analytical skills. - Resilience, persistence and the ability to self-motivate.