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Managed a large portfolio of key account licensees worth £5k and above, ensuring first touch resolution and 98% of monthly licence renewals were achieved whilst endorsing and promoting the benefits of music for businesses in the UK. Maximising on personal allocations through attentive research and investigation, with an annual 4% growth objective exceeded by reaching 17% at year end Contributed towards the collective team target of £77 million by effective workload management and assisting, training and guiding of colleagues and apprentices
Music Technology 2:1