Managing a small team. Setting out targets and action plans in which to help in achieving targets. Training staff on procedures and product Planning staff rota. Communicating with all avenues of head office including business directors, buyers and investors. Managing relations with Liberty and House of Hackney as a company. Writing end of day and weekly reports on stock and takings for the concession. This involved using excel spreadsheets. Assisting with arranging staff for Shoreditch store. Monitoring out of stocks and managing customer orders. Motivating staff and provide training to ensure that staff are working to their full potential. Working with Liberty to ensure the concession is looking its strongest loaning plants and organizing for a window display as well VM’ing particular areas of the store to further push our product. Manage, arrange and perform stock stakes.
Working towards key targets for each day, week and month. Both personal and as a team. Having fantastic product knowledge. Helping customers to create customized jewelery. Placing stock orders and transfers. Having a good knowledge of stones and materials used Ensuring all high value goods are locked away in the safe at the end of everyday. Conversing with our L.A head office ordering stock and giving takings and performance figures.