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James Thoroughgood

General Manager

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  • LevelMid Level
  • LocationLondon, United Kingdom
  • AvailabilityLocked Pro Plan feature
  • ProfessionsGeneral Manager - Operations Manager - Buyer

About me

An​ ​experienced​ ​and​ ​adaptable​ ​Manager​ ​with​ ​success​ ​in​ ​a​ ​variety​ ​of​ ​roles.​ ​Proven​ ​ability​ ​to​ ​make positive​ ​decisions​ ​in​ ​response​ ​to​ ​changing​ ​commercial​ ​and​ ​business​ ​goals.​ ​Has​ ​a​ ​broad​ ​range​ ​of operational​ ​experience​ ​in​ ​key​ ​areas.​ ​Embraces​ ​change,​ ​new​ ​technologies​ ​and​ ​thrives​ ​when​ ​using​ ​his creative​ ​side.

Skills

  • Retail Operations
  • Retail Management
  • KPI Management
  • Buying
  • Merchandising
  • DJ
  • Music
  • Recruitment
  • Performance Management
  • Stock Control

Work history

2017

General Manager

Sapphires Ltd (Decks.co.uk)

Oct 2016 - Sep 2017
  • London, United Kingdom
  • Full Time
  • Sapphire​ ​Ltd​ ​(Decks.co.uk):​ ​2016​ ​-​ ​2017​ ​(General​ ​Manager) DJ​ ​and​ ​Studio​ ​Equipment​ ​retailer,​ ​London. •​ ​Responsibilities​ ​included​ ​purchasing,​ ​recruitment,​ ​HR,​ ​returns,​ ​office​ ​management, catalogue​ ​maintenance​ ​and​ ​the​ ​day​ ​to​ ​day​ ​operations​ ​of​ ​the​ ​store​ ​and​ ​website. •​ ​Originally​ ​employed​ ​as​ ​the​ ​Purchasing​ ​and​ ​Sales​ ​manager​ ​but​ ​my​ ​responsibilities​ ​expanded​ ​swiftly. •​ ​Identified​ ​a​ ​huge​ ​number​ ​of​ ​areas​ ​for​ ​operational​ ​improvements​ ​and​ ​successfully​ ​implemented​ ​a large​ ​number​ ​of​ ​fixes​ ​and​ ​changes. •​ ​Identified​ ​a​ ​huge​ ​number​ ​of​ ​cost​ ​control​ ​improvements​ ​and​ ​successfully​ ​implemented​ ​a​ ​large number​ ​of​ ​savings. •​ ​Improved​ ​short​ ​term​ ​profitability,​ ​allowing​ ​the​ ​business​ ​to​ ​continue​ ​trading​ ​in​ ​difficult circumstances. •​ ​Built​ ​relationships​ ​with​ ​suppliers​ ​to​ ​the​ ​benefit​ ​of​ ​the​ ​business •​ ​Managed​ ​a​ ​number​ ​of​ ​public​ ​and​ ​supplier​ ​“events”​ ​including​ ​product​ ​launches​ ​and​ ​training workshops. •​ ​Implemented​ ​“foundations”​ ​into​ ​a​ ​previously​ ​neglected​ ​business​ ​such​ ​as​ ​a​ ​succession​ ​plan​ ​for staff,​ ​employee​ ​handbook,​ ​cost​ ​control​ ​and​ ​banking​ ​procedures,​ ​sales​ ​and​ ​purchasing​ ​targets​ ​and adherence​ ​to​ ​health​ ​&​ ​safety​ ​policy.

2016

Manager

RetailWack

May 2014 - Jul 2016
  • Freelance
  • Android​ ​Mobile​ ​App​ ​Development​ ​Studio,​ ​London. •​ ​Created​ ​and​ ​established​ ​the​ ​studio •​ ​Performed​ ​Business,​ ​Product​ ​Development,​ ​Financial​ ​Planning​ ​and​ ​Project Management​ ​functions. •​ ​Released​ ​4​ ​android​ ​based​ ​apps​ ​(including​ ​design,​ ​audio​ ​and​ ​code)​ ​to​ ​the​ ​market. •​ ​Worked​ ​with​ ​Google​ ​Play​ ​and​ ​related​ ​services​ ​to​ ​monetize​ ​products​ ​correctly.

2014

Manager

HMV Uk Ltd

Sep 1996 - Jan 2014
  • London, United Kingdom
  • Full Time
  • Music,​ ​Film​ ​and​ ​Games​ ​retailer​ ​London​ ​and​ ​the​ ​South​ ​East. •​ ​Performed​ ​a​ ​variety​ ​of​ ​different​ ​roles​ ​including​ ​Store​ ​Manager,​ ​Operations​ ​Manager, L&D​ ​Coordinator​ ​and​ ​Buyer. •​ ​Managed​ ​P&L​ ​accounts,​ ​store​ ​and​ ​project​ ​budgets​ ​to​ ​£4.4​ ​million •​ ​Managed​ ​and​ ​recruited​ ​teams​ ​of​ ​between​ ​5​ ​and​ ​45​ ​people •​ ​Delivered​ ​major​ ​campaigns,​ ​product​ ​launches​ ​and​ ​Pa's​ ​successfully​ ​and​ ​on​ ​time •​ ​Contributed​ ​to​ ​major​ ​e​ ​commerce​ ​projects •​ ​Bought​ ​and​ ​merchandised​ ​stock​ ​for​ ​the​ ​business,​ ​hitting​ ​strict​ ​stock​ ​turnover​ ​targets whilst​ ​staying​ ​ahead​ ​of​ ​customer​ ​expectation •​ ​Worked​ ​with​ ​many​ ​stakeholders​ ​including​ ​internal​ ​and​ ​external​ ​parties​ ​such​ ​as distributors,​ ​service​ ​providers,​ ​local​ ​authorities,​ ​national​ ​bodies •​ ​Involved​ ​in​ ​8​ ​store​ ​openings,​ ​5​ ​as​ ​a​ ​manager.

Education

1995

GNVQ Advanced Business Studies

Brooklands College

Sep 1993 - Jun 1995
  • Weybridge, United Kingdom

1993

GCSE x9 Graded C and higher (including Maths/English)

Tomlinscote School

Sep 1989 - Jul 1993