As a member of a small team, my role with Destination Canada requires me to wear many hats. I provide PA support to the Vice President, International along with project support to the Travel Trade Manager and the Media and Public Relations Manager. Duties include: Duties include: • Management and coordination of day to day operations for the VP, International involving the planning and organization of the CTC’s London hub office • Organization and booking of travel arrangements for entire team, including often complex itineraries for the VP, International • Preparation of travel expenses for the VP, International • Ensuring all paperwork such a event approval and travel approvals are completed in accordance to rigorous guidelines • Developing, overseeing and implementing control processes to ensure adequate follow-up of operational activities across the four Core Markets and liaising with our Vancouver head office. This often involves dealing with different calendars across various time zones. • Act as the first point of contact, dealing with inquiries over the phone and in person • Preparation of documents, such as powerpoint presentations and briefing notes, for board and committee meetings • Managing processing of partnering agreements and working closely with Procurement to ensure accurate reporting of partner contributions and revenue across the Core Markets. • Producing ad-hoc reports on partner contributions as necessary. • Providing support to the Finance Officer with regards to the operational and program budgets and provide coverage during periods of absence, including processing of invoices and chasing payments • Producing and distributing various quarterly and ad-hoc reports. • Administrative coordination of Destination Canada and stand partner’s presence at WTM. I am also required to attend WTM and manage the front desk at Destination Canada stand, including directing visitors to relevant partners on stands, answering ad hoc queries and managing meeting rooms • Managing the logistical and administrative coordination of various events in London and throughout the UK. I am also required to attend events to ensure smooth running on the day. • Co-ordinate and facilitate office move
My role with Fluor Canada, an international Engineering, Construction & Procurement Management company specialising in the Mining industry, was a two part position providing support to the Vancouver office Recruitment Lead as well as an HR Advisor. I coordinated the administration of various HR processes as well as supported full cycle recruitment and various ad hoc projects. My role also included acting as the College Relations Coordinator for the Vancouver office. Relevant duties included: Recruitment Coordinator • Provided full cycle recruitment support to various departments • As College Relations Coordinator for the Vancouver office duties included: o Quarterly reporting on New Grad and Co-op staff in the Vancouver office o Developed New Grad hiring target for 2013 and justification which was presented to Senior Management o Developed a formalized Co-op program for the Vancouver office. o Coordination of attendance at various career fairs. This involved putting together budgets for the events and coordinating travel for the representatives. o Development of a New Grad recruiting plan for 2012. o Assisting the College Relations Manager in building relationships with staff within the University of British Columbia & and British Columbia Institute of Technology. o Administration of yearly bursaries to institutions. • Extensive reporting as necessary, including frequency of offer acceptance, to demonstrate success of a new initiative in the Vancouver office. HR Administrator • Coordination of onboarding including: preparing new hire packages, organizing weekly orientations (both in office and at various sites) and completing new hire paperwork. • Liaised with Recruitment agencies in regards to new hires, promotions and terminations. • Administration of employee and contractor terminations. • Coordination of paperwork for employees going on and returning from domestic assignments. • Managed the ‘Job Well Done’ peer recognition program. I was also charged with putting processes in place to make program more meaningful as well as to better track those receiving recognition following employee feedback. • Ran various reports in SAP. • Provided ad hoc support as needed.
Promoted to Executive Assistant in September 2009, my role grew to become a two part position. As Executive Assistant to the Chief People Officer, I was responsible for tracking and reporting on a unit budget of more than $600,000. In addition to assisting the CPO, I also assisted a team of 6 HR professionals in the coordination and delivery of various projects, including a reorganization. Relevant duties included: • In managing the unit budget I verified, tracked and processed invoices. I was also responsible for performing quarterly variance analysis and forecast reports as well as year-end reports using both JD Edwards and FMW. • Drafted and arranged for translation and publication of job postings. As a Crown Corporation of Canada, it is necessary to have all public documents in both English and French. • Coordination of full cycle recruitment process, including screening high volume of candidates CVs. Often solely responsible for timely short listing of 300 or more applicants, coordination of schedules for up to 5 panel members and prepared all necessary documents, conducted reference checks, prepared and presented letters of offer. • Ensured that expiring contracts were noted to HR Advisor for preparation of extension or term end paperwork. • Tracked monthly leave, attendance and overtime claims for all in-market and HQ staff, answered questions, verified year end leave balances and flagged any issues to an HR Advisor or Manager. • Tracked Performance Management documentation for all in-market and HQ staff. • Provided administrative support and answering or directing ad hoc questions as needed.