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• In charge of all incoming and outgoing communication with clients • Invoicing, diary organisation, daily admin • Ensuring orders are upkept and delivered on time, to tight deadlines
• Advised clients on all aspects of purchasing diamonds and wedding jewellery. • Initiating and implementing new business structure to increase sales and customer satisfaction.
• Coordinating auction and liasing with HNWI • Building client relationships • Following strict logical tracking and security protocol • Handling and moving fine jewellery and loose stones • Diplomacy and calm disposition • Communication with the international client base in both English and French.