jennifer cummins

Customer Support, Sales Assistant, Marketing

  • LocationLiverpool, United Kingdom


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About me



  • Fashion
  • Advertising
  • Author
  • Copywriting
  • Blogs
  • Blogging
  • Client Services
  • Direct Sales
  • Creative
  • Sales Support
  • Features
  • Proofreading
  • Staff Training

Work history


Customer Support, Sales Assistant and Marketing

Urbanest Student Accommodation

Feb 2016
  • - Being a first point of contact for residents and delivering flawless customer care. - Conducting property viewings resulting in good sales results. - Taking part in the running of promotional and student engagement events that improve the business and generate sales. - Having strong IT skills using the companies CMS system to log complaints and deal with account disputes. - Microsoft efficient; updating excel spreadsheets, utilising Outlook and producing internal communications. - Undertaking reception and front of house duties; answering enquiries, directing calls and collecting revenue. - Building relationships with residents in order to improve resident loyalty. - Managing complex accounts and communication tenancy terms and contracts


Sales. Fashionmedia

Hobbs London

Nov 2015


Head Teacher

Monkey Tree English Hong Kong

Sep 2014 - Sep 2015


Sales Associate

Hobbs London

Mar 2014 - Aug 2014


ESL Teacher

York English Fuzhou China

Mar 2013 - Mar 2014


ESL Teacher

Avalon Lan Con South Korea

Sep 2012 - Mar 2013


Personal Shopper

Aubin Wills

Apr 2012 - Aug 2012


Brand Consultant

Hobbs London

Apr 2010 - Apr 2012



BA(Hons) English Studies

Sheffield Hallam University

Aug 2008 - Nov 2011
  • English Studies