As an accomplished professional I am well versed in developing relationship with an in-depth knowledge of client services, implementing successful partnerships and generating sales.
Skilled in managing relationships on a global scale, achieving sales targets and dealing with complex inquiries I have a wealth of knowledge I am keen to develop.
Work history
Client Services Specialist
London, United KingdomFull Time
Delivering exceptional service and utilising communication and interpersonal abilities to secure client trust resulting in positive feedback and an increased number of requests.
- Responsible for dealing with incoming global relocation requests from international clients and providing tailor made housing solutions.
-Winning business from competitors through relationship management, delivering exception service and having a solid product knowledge.
- Playing an integral part in the growth of the EMEA market and aiding towards this becoming the second biggest within the company.
- Sourcing new suppliers, establishing strong supply chain partnerships and providing product feedback to ensure high quality service and product.
- Providing clients with accurate quotes, negotiating commission levels with new suppliers and being budget conscious.
- In-putting accurate data to the company reservation system, generating tenancy agreements and ensuring information is successfully added.
- Scheduling pre-arrival inspections on properties and providing feedback to suppliers in order to maintain a high standard for all arrivals.
Recruitment Office r
- London, United KingdomFull Time
- Delivering excellent support to prospective students achieving a smooth recruitment process.
- Meeting admissions targets and maintaining a high student conversion rate.
- Screening and reviewing applications to select the best talent for the schools highly competitive program.
- Managing the enquiry inbox, arranging interviews and sending out final decisions are delivered meeting the strict admissions deadline.
- Delivering strong administrative support, using the schools IT system to input data and Implementing organisational solutions.
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Skills
- Fashion
- Copywriting
- Blogs
- Blogging
- Client Services
- Direct Sales
- Creative
- Sales Support
- Features
- Proofreading
- Staff Training
Education
BA (Hons) English
- Sheffield, United Kingdom