Ensure customer satisfaction by identifying customer needs and providing the appropriate solution to concern.
Focal engineer for two major aircraft maintenance projects. Provided technical support to mechanics and customers.
Performed blog set up, branding, page design tweaking, and content planning.
Conducted inspection and testing of purchased materials.
Taught courses in materials engineering. Drafted new courses including Materials Selection Design. Designed experiments and supervised laboratory work.
Acquired thorough knowledge in: • structure-fabrication-property relationship in metals, ceramics, polymers, semiconductors, and composites • experiment design and analysis, failure analysis, engineering economics and engineering sciences Accomplished laboratory work on materials fabrication (including heat treatment and welding), testing and characterization.