Jermaine Robinson (b. 1994) is a London-based artist. As the former fashion editor at Live Magazine, Jermaine has explored new narratives through fashion styling since the age of 16, having assisted Cassette Playa, Akeem Smith (Hood By Air) and Jeanne-Salomé Rochat (Novembre Magazine). Fixated on future visuals, nostalgic technologies and tangible experiences, his unique perspective has led to features in Converse (Young And Laced Collective), Dazed & Confused Magazine (Sweet Dream), Hunger TV (W PROJECT: SUPER WOMAN II), i-D, 1948 Magazine (Flyknit Collective Special Edition), The New Order Magazine (Vol. 05) and The Guardian.
Representing clients such as Alexander Wang, Maison Margiela, GUCCI, Moncler and McQ. Greeting customers in a timely fashion while quickly determining their needs. Recommending merchandise to customers based on their desires and preferences. Contacting other store locations to determine merchandise availability. Maintaining good knowledge of current sales and promotions and policies regarding payment and exchanges, and security practices.
• Monitoring the correct rotation of goods and verifying that it is in line with the store’s sales requirements amongst valuable products, materials and furnishings. • Liaising with couriers in order to ensure the correct timing of deliveries. • Ensuring that all transport documents are rightly filed, both manually and in the IT System. • Managing the warehouse maintenance in order to ensure that the furnishings, machineries and all tools are efficient as possible for smooth running work and sales environment. • Undertaking regular stock checks as required and promptly transferring all information regarding stock to the appointed Stock Manager.
Maintaining a high level of luxury customer service and product knowledge. Achieving sales targets according to the company business development plan and maintaining close relationships with prospective and existing clients. Monetisation and implementation of CRM system. Guaranteed cross-selling for all products categories. Exceeding sales and service performance goals; individual sales, units per transaction and net promoter score.
Serving customer clientele via international bank transfer. Introducing exclusive loyalty app service upon sale. Completed all cleaning, stock replenishment and organizing tasks in assigned sales area. Building relationships with customers to increase likelihood of repeat business. Contributed to team success by exceeding team sales goals.