Through an iterative process of design thinking, I build the new experience of the future Patent registration process for the European Patent Office while providing innovation and guidelines with the constant help of end-users.
The main tasks are the conception, the definition and the management of new Customer experience services for different products/services offered (web, mobile, tablet, phone...).
With the management of user experience experts, budget and providers, I ensure the completeness of UX designs and usability evaluation and deliverables.
User experience testing and human machine interfaces creation were the main tasks: I performed ergonomic analysis and designed the interface (web and mobile) for medical software and define international environment studies.
Along this job position, I developed a device (hardware and software for data analysis) to detect the Freezing of Gait (FOG) for the disease of Parkinson and how to avoid this state for participants.
Cognitive Science, human factors engineering and ergonomics