Jerome Gauvin

User Experience Designer

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  • LocationMunich, Germany

Skills

 

  • User Experience Design
  • Service Design
  • Design Thinking
  • User Centred Design

Work history

Currently

User Experience Designer

Everis

Oct 2012
  • Through an iterative process of design thinking, I build the new experience of the future Patent registration process for the European Patent Office while providing innovation and guidelines with the constant help of end-users.

2012

Customer & User Experience Manager

Everis

Nov 2011 - Oct 2012
  • The main tasks are the conception, the definition and the management of new Customer experience services for different products/services offered (web, mobile, tablet, phone...).

2011

Manager of an User Experience Office

Everis

Sep 2010 - Nov 2011
  • With the management of user experience experts, budget and providers, I ensure the completeness of UX designs and usability evaluation and deliverables.

2010

Usability Consultant

Alten

Nov 2008 - Sep 2010
  • User experience testing and human machine interfaces creation were the main tasks: I performed ergonomic analysis and designed the interface (web and mobile) for medical software and define international environment studies.

2008

Usability Test Expert

Fatronik

Dec 2007 - May 2008
  • Along this job position, I developed a device (hardware and software for data analysis) to detect the Freezing of Gait (FOG) for the disease of Parkinson and how to avoid this state for participants.

Education

2008

Cognitive Sciences, Engineering, User Experience

Ecole Nationale Superieure En Cognitique

Aug 2003 - Jun 2008
  • Cognitive Science, human factors engineering and ergonomics