About me

I am a highly motivated, enthusiastic and hard working individual with excellent research skills and administration experience, looking to further my career. Part of my previous office experience has included coordinating and completing projects to meet fixed deadlines and demonstrating the ability to work independently as well as part of a team, whilst always showing precision and attention to detail in any task I undertake. I am keen to learn new skills and thrive on facing new challenges. I have a confident and determined attitude and a good sense of humor. I see myself as an honest and trustworthy individual, a quick learner and will use my initiative to accomplish any task.

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Work history

Account Manager
Aug 2015London, United KingdomFull Time
Soundnet is one of Europe’s leading suppliers of audio and visual content to bars, clubs and other venues, specialising in bespoke music and video compilations that capture a brand’s unique personality. On 12th June 2014 TouchTunes Interactive Networks announced the purchase of Soundnet. TouchTunes is the largest in-venue interactive entertainment network in North America. The Soundnet acquisition complements TouchTunes’ current business and adds a further 13,000 jukebox sites in Europe to TouchTunes’ existing 60,000 bars, clubs and restaurants across North America. In my current position I am responsible for the day-to-day co-ordination of handling client queries and account management. I maintain the client relationship the business whilst at all times react with speed and accuracy. • Maintaining global client accounts • Responding to client issues surrounding technical difficulties, account activation and dispatch of music content. · Payments and financial control • Raising purchase orders/credits · Maintaining and updating global databases • General office administration, including answering general requests · Liaising with all departments including IT, the music studio, tech, despatch, sales and finance to ensure smooth running of the business as a whole. • Improve planning, processes and procedures required to deliver music content as the business grows · Make recommendations to ensure efficiency and effectiveness is maintained at the highest level throughout all areas of the company

Skills

• Advanced Communication
• Social
• Polite
• Customer Service
• Account Management
• Organisation Skills
• Time Efficient
• Computer Typing
• Microsoft Powerpoint
• Microsoft Excel