About me

I am a highly motivated, enthusiastic and hard working individual with excellent research skills and administration experience, looking to further my career. Part of my previous office experience has included coordinating and completing projects to meet fixed deadlines and demonstrating the ability to work independently as well as part of a team, whilst always showing precision and attention to detail in any task I undertake. I am keen to learn new skills and thrive on facing new challenges. I’m a confident team player with a positive can-do attitude and see myself as an honest and trustworthy individual, a quick learner and will use my initiative to accomplish any task.

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Work history

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Senior Sales AdministratorTouch Tunes
Aug 2015London, United KingdomFull Time
In my current position at TouchTunes my responsibilities include the day-to-day coordination of handling all customer queries from around the globe and ensuring I answer them with speed and accuracy. • Maintaining global client accounts • Responding to client issues surrounding account activation and dispatch of music content, payments and financial control • Raising purchase orders/credits • Maintaining and updating global databases • Office Maintenance and management i.e ordering office supplies • Liaising with all departments including IT, music studio, tech, dispatch, sales and finance to ensure a smooth running of the business as a whole. • Improve planning, processes and procedures required to deliver music content as the business grows • Make recommendations to ensure efficiency and effectiveness is maintained at the highest level throughout all areas of the company
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Project SupportOperandum Ltd
Aug 2014 - Aug 2015London, United KingdomFull Time
• Control and maintain stationery within office. • Arranging any external or internal meetings. • Planning for Exhibitions (Hotels and flights) • Requesting literature and samples from suppliers. • Project Admin - Maintaining files and updating as project continues (i.e. Sales orders/ Purchase orders/ Quotes/ Drawings/ Acknowledgements.) • Supporting and preparing pitch documents. • Creating Furniture schedules via Excel - Inputting all furniture with alternative options images/ Finishes/ Supplier details/ Samples/ Lead Times/ Pricing/Quantities. • Preparing Budget documents for each project by doing a take-off from the floor plans (Add pricing and create formulas to calculate each floor for summary and saving sheets.) • Creating Sales orders, procurement orders, quotes and preparing procurement, deposit and fee invoices. • Chasing delivery dates, acknowledgments and invoices from suppliers. • Attending meetings with the Architects and designers to discuss current project and specifications. • Look after term contracts after project is complete (Top up orders and snagging) • Create Summary spreadsheets for the client to keep track of deliveries. • Support the logistics team. • Maintaining a close relationship with the suppliers by visiting there showrooms and meeting with various sales teams. • Attend Exhibitions to gain product knowledge.

Skills

• Client Services
• Sales
• Business Development
• Marketing
• Admin Skills
• Customer Services