Supporting the Buying and Merchandising functions with general administration tasks; Filing, inputting data into Excel, Sage and other systems, Sample Management. General office duties including: Answering phones, Taking messages, photo copying, emailing suppliers
As a Zara Manager, you are an integral part of the Zara image. You are directly responsible for the success of your department. Your strong leadership skills and retail experience will set the example for your team while performing various tasks related to customer service, visual merchandising, sales and stock management, buying, loss prevention, human resources and operations. - Customer Service: Provides highest level of care to customers. - Visual Merchandising: Consistently ensures the floor is fully stocked with merchandise Merchandises the store with the support of the visual merchandising team. - Sales & Stock Management: Opens and closes registers with cashiers at the start and/or end of the day within their department Oversees the receiving of new shipments (stockroom layout, garment sensors, display) Controls all returns/damages/store transfers for department. Consistently meets sales goals set by upper management while striving to exceed expectations. - Loss Prevention: Works closely with Department/Store Manager to meet shrinkage goals within their department Oversees store inventories for department and ensures the highest level of accuracy when doing so. - Human Resources: Ensures the proper training for all staff and recognizes potential candidates for promotion Recruits, interviews, develops and maintains a strong department team members Ensures that all HR procedures are followed (payroll, store coverage, budgeted hours, training). - Operations: Organizes all issues relating to general services (maintenance, store orders, heating/cooling) Follows all Zara company policies and procedures focusing on the Zara management principles. - Ability to multi-task in a fast paced setting - Interest in fashion and current season trends - Excellent communication skills - Detail oriented and organised nature - Prioritises tasks to maximize efficiency of team - Initiative to accomplish all set goals - Great customer service skills - Leads and motivates team by setting the example
Technical fit model aiding the Boohoo Plus team. Feedback on product fit, working alongside buying and garment technical teams to send comments back to suppliers globally.
Assisted the senior and junior menswear designer and the design team with trend analysis, designing product on CAD using Adobe Illustrator and liaising with suppliers in China, Turkey and Pakistan. Sourcing fabrics and trims from overseas also, and creating and maintaining a garment sample log using excel. Attended trend meetings and gave trend presentations to the whole company, attended and helped prepare for press days down in London. My biggest achievement was seeing my designs published onto the website and seeing them on TV adverts.
Activities and Societies: Fashion Society, Premiere Vision 2013, Istanbul and Shanghai Factory Visits, Course Representative, Graduate Fashion Week - Academic and Professional Practice with Contemporary Fashion Issues - International Fashion Marketing - Creative Marketing Strategies - Fashion Business Management - Finance - Product Development -Strategic Resource Management