I am a result-driven professional with comprehensive inside sales management, new business development, customer service and negotiation, and account management experience acquired in multiple sectors across international regions. I am well versed in providing cross-functional leadership and managing associated functions to include prospecting, lead generation, sales development, client management, consumer insights, customer retention, campaign coordination, administration, general management, and relationship building. In addition, I am a strong communicator experienced in leading team members, collaborating across departments, and developing relationships with diverse clients, colleagues, and management units. I have also been accountable for utilising technologies and social media to generate customer and industry insights, organising key sales campaigns and events, effectively managing customer expectations, and facilitating new business growth in line with company goals. Further, I am a detail-oriented individual capable of leveraging extensive industry experience and sales management skills to drive the continued achievement of organisational objectives. I am known as a versatile contributor with experience in all sales and business development functions, exceptional communication and leadership skills, and a continued commitment to implementing industry best practices.
Account ManagerBusiness Benchmark Group
- Melbourne, AustraliaFull Time
• Researched and reviewed new prospect companies and maintained a detailed weekly call log/sales report for all customer communications. • Proactively created personal and bespoke 1st time emails tailored to prospects looking to engage. • Managed and created appointments for fellow Managers and Senior Partners. • Surpassed the minimum of 50 calls per 8 hour period by 100% • Attended County meetings on behalf of the team as well as networking events and trade shows. • Made over 300 new business calls per week. • Maintained friendly and professional customer interactions.
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- Business Development
- Account Management
- Client Services
- Talent Management
- Direct Sales
- Positive Attitude