Freelance Graphic Designer // Social Media Assistant
Working alongside the Founder of Avocado Social to maintain and generate content for clients’ Social Media assets, such as Facebook pages, Twitter accounts, and Blogs. Assisting in the development and management of online marketing campaigns for clients; effectively driving brand awareness, engagement and traffic to social media pages. • Developing ideas for Social Media marketing campaigns and assisting with inbound marketing efforts to drive traffic and increase participation on media websites. • Writing, editing, photographing and designing content for daily social media updates on multiple platforms. • Assisting with the organisation and presentation of Social Media Training Workshops ran by Avocado Social. • Identifying and cultivating new social networking partnerships by searching blogs and online videos for content. • Tracking and measuring account growth, gathering data and creating monthly reports on Social Media development for clients’. • Promoting events across online media and communication channels. Keeping the communication consistent, and up-to-date by ways such as live tweeting.
Working across many departments including Reception, Executive Assistant, Finance and Customer Service, on a temporary contract. • Executive Assistant; providing administrative and business support to the CEO and directors of New Era Cap Company whilst the current EA was on annual leave. • Planning and scheduling meetings, managing third-party vendors and coordinating international travel across the company; arranging appropriate travel, visas, agendas, necessary contacts, and country information. • Finance administrating; compiling and preparing various financial documents for presentation to the customers whilst strictly following office and company policies and procedures. • Opening, filing and managing new client accounts across the SAP system. • Collaborated with other administrative team members, human resources, and the finance department on special projects. • Managing the receptionist area, including greeting clients and responding to telephone and in-person requests for information; fully Switchboard competent.
Managing all staff and guests for properties for HT Holidays, a property management company, Responsible for maintaining visibility with guests at all times, using property resources to maximise guests’ satisfaction and optimise revenues. • Using an analytical and expedient approach to problem solving which always results in success. • Analysing statistical information and drawing conclusions from it, providing reports for senior hotel management. • Developing and implementing staff training programs, whilst training staff personally. • Able to work effectively under time and resource constraints within the team. • Prioritising and handling multiple tasks, whilst meeting established deadlines. • Extensive experience working in a face to face customer service environment. • Trained Fire Warden, taking responsibility in emergency situations. • Courteous and always focused on providing a constantly high standard of customer service. • Possessing an enthusiastic management style that keeps all staff engaged. • Working closely with other department heads to ensure smooth operation if the property management company.
HALLENSTEIN BROTHERS | Queen Street, Auckland | Visual Merchandiser for one of the busiest Hallensteins stores in Auckland. Each individual store has a slightly different customer base, very dependent on location. This is taken into consideration whilst merchandising, to ensure sales targets are met. • Utilizing the retail space to maximise sales through merchandising techniques | development of floor plans and 3D displays |highlighting the products features and benefits | analysing reports and merchandising accordingly | attract, engage, and motivate the customer towards making a purchase |meeting sales targets | stock control |
ENGLISH ADVENTURE SUMMER CAMP | Tokyo, Japan | • Team Leader/Camp Counselor the ages of 6 - 14 years old |
HOKKAIDO TRACKS HOLIDAYS | Japan | November 2012- March 2013 Coffee Shop Manager / Food and Beverage Supervisor, helping HT Holidays tackle this new task of a 3 brand-new F &B outlets, striving to make all three a success among their already prestigious business. • Opening u Coffee Shop from scratch| ensuring all relevant stock levels are sufficient | organise & manage weekly reports | managing consumer demand vs profits |Designing promotional material |Supervising restaurant & Deli
BELOW ZERO ICE BAR| Queenstown | As a valuable, and original member of the Below Zero team, I participated in the transformation of a brand new Ice Bar, through building it,to managing and promoting the establishment. Throughout my time there I progressed to be a Manager, gaining my NZ manger’s certificate, as well as designing the new adverts. • Duty Manager // Graphic Designer // Photographer // Marketing