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An experienced and creative digital marketer looking to further my skills with a move into the arts and culture sector.Locked Pro Plan feature
• Assisting in the planning and execution of marketing and content strategies for both TopUniversities.com and TopMBA.com, ensuring we drive traffic, event registrations and engagement to both sites. • Working with editorial and PR teams to ensure the consistency of our message, brand and tone of voice. • Collaborating with the MarComms, Sales, PR, Intelligence and Design teams to promote QS’s many varied products, including university rankings, reports and over 350 events worldwide. • Reporting, analysing and communicating data findings effectively to senior stakeholders, as well as offering recommended courses of action for improvement. • Writing, uploading and maintaining dynamic written content. • Competently using Photoshop, Illustrator and AfterEffects to design and produce visual materials to support campaigns. Personal achievements: • Over 120% audience growth year on year. • Personally launched Instagram accounts in Q1 2015, growing them organically to an audience of over 7000 after just one year. • ‘QS World University Rankings’ as a top trend on Facebook worldwide for two consecutive years on launch. • 2,800+ shares on written content on TopUniversities.com
• Quickly learning to deliver exceptional customer service, as per Harrods’ high expectations. • Customer facing, with a hugely diverse clientele. • Working in a varied team (including sales assistants, managers, logistics and warehouse) to achieve store KPIs and set targets. • Maintaining high enthusiasm and building a rapport with customers in person, while calmly resolving customer disputes when required. • Micromanaging and supporting new hires. • Developing understanding of Harrods’ brand and values, as well as the brand and values of my concession companies, and representing them with pride. • Quickly acquiring a wide knowledge of stock/patterns through self-led research. • Ordering stock, managing customer databases, and liaising with customers and suppliers via telephone and email.
BA (Hons) English – Second Class Honours Dissertation: ‘Lyrics as Literature: Owen Pallett’s “Narrative Mess”.’
3 A Levels in Fine Art (A), English Literature (B), and Chemistry (C). 2 AS Levels in Biology and Critical Thinking.
10 GCSEs, including English Literature (A) & Language (A), Double Science (AA), and Maths (B).