Ace Hotel London Shoreditch Human Resources Culture Keeper (April 2015 – Present) Supporting the HR operation at a high volume hotel with a progressive emphasis on people and culture. Initially working closely with Director of HR to offer administrative support responsibilities grew into recruitment and employee engagement aspects. Recruitment: Manage recruitment request process. Answering all pre-employment enquiries. Copywriting job adverts promoting positive company culture. Prepare and host twice monthly public recruitment (casting) sessions. Interview/select candidates that encourage people and culture objectives. Respond to all key stakeholder recruitment enquiries. Foster relationships with industry aligned universities for company internship program. Plan university visits to interview/select candidates for placements across our Rooms and Food & Beverage departments. Employee Engagement: Communicated company policies, new operating procedures echoing brand voice. Created company newsletter, update noticeboards and Set up employee shopping portal benefit with local businesses by partnering with sales & marketing initiatives. Promote company cultural initiatives, benefits and events. Produce employee social events calendar promoting physical health and emotional wellbeing. Organise training plans for new key players. Human Resources and Administration: Offer full administrative support to Director of HR. Respond to all employee requests and enquiries consistently and efficiently. Create an maintain new employee files database complying with UK employment law. Prepare quality Induction sessions. Escalate employee issues to Director of HR. Administer investigation & disciplinary process. Prepare high quality documentation. Process department expenses.