Juan Diego González

Juan Diego González

Product DesignerMadrid, Spain
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Felipe Escatena
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Ivana Preiss
Juan Diego González

Juan Diego González

Product DesignerMadrid, Spain
Projects credited in
  • Voice activation and chatbots: next generation mobile banking arrives
    Voice activation and chatbots: next generation mobile banking arrivesBy 2015, Garanti Bank of Turkey had more than four million active users (representing half of its customer base) on its online banking app (first launched in 2011, and which Fjord also designed), making it an early leader in online and mobile banking. Garanti, however, did not take its early digital successes for granted and turned to Fjord for help in figuring out the next step in optimizing its product experience in a very fast changing digital world. This didn’t mean just adding more mobile a