Julien Autissier

Julien Autissier

Assistant Retail ManagerLondon, United Kingdom
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Julien Autissier

Julien Autissier

Assistant Retail ManagerLondon, United Kingdom
Work history
    Assistant Retail Manager
    Wholesale -Management of wholesale accounts -Expanding international database: liaising with international agents and customers & responding to their individual markets -Checking that collection deliveries are matching with purchase orders and reporting discrepancies -Responsible for the logistics & operations including sales & distribution of 7 collections per year -Understanding the Key Accounts requirements to ensure compliance prior delivery -Generating invoices and following up with client payments -Sending out samples, catalogues & price lists Retail -Supervising Showroom and Topshop Concession online and in-store -Recruitment: screening applicants, conducting interviews, organising approvals and inductions with Topshop -Staff training & management (brand philosophy, rotas, uniforms, etc.) -Visual merchandising and introduction of new collections -Supporting the technical department with relevant queries -Performance improvement and weekly KPI Reports E-commerce -Managing customer service and client loyalty -Managing and Monitoring payments and refunds -Processing shipments & dealing with online returns or exchanges -Updating and maintaining customers data -Stock management of online collections -General administration relating to the website and performances reports.
    Supervisor to Assistant Manager
     - 
    -People management/leadership skills and staff development -Payroll and Audit -Commercial and business knowledge to achieve business profitability -Hosting events (In-store parties, Press day for LFW AW13, pop-up bespoke monogramming service) -Personal shopping
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Skills
  • Fashion
  • Account Co-ordinator
  • Administration
  • Assistant
  • Brand Management
  • Business Development
  • Client Services
  • Data Entry
  • Direct Sales
  • Email Handling
  • Management
  • Office Management
  • Problem Solving
  • Office
  • Customer Service
Awards
    YOUMEBUMBUMTRAIN - Volunteer
    Set Design and Construction Volunteer July 2015 - September 2015 -Working as part of a team to prepare a large scale set for an immersive theatrical performance http://www.bumbumtrain.com/
    The British Trust of Conservation Volunteers
    The Conservation Centre, Forest Farm Road, Whitchurch Volunteer March 2009 - July 2009 -Mentor for six to ten year olds in the Green School Project -Assistant in activities with physically disabled adults and with Special Educational Needs -Volunteer to build and organise conservation structures in the community to increase social links http://www.tcv.org.uk/