Justine Duggan

Head of Office to Member of Parliament

  • LocationBishop's Stortford, United Kingdom



  • Events
  • Marketing PR
  • Office

Work history


Head of Office to Member of Parliament

Member of Parliament

May 2010
  • Head of Office to Brandon Lewis MP, Member of Parliament for Great Yarmouth, House of Commons, London, SW1 0AA. • Managing the office, overseeing budgets, and monitoring all incoming correspondence and telephone enquiries; ensuring all office correspondence and enquiries are dealt with quickly, effectively and courteously by all employees; dealing with complex queries and complaints on the Member’s behalf. • Overall management of the office including: - Overseeing the budget for the office including Expenditure under the MP’s Expenses Scheme, monitoring office expenditure, paying bills and invoices; providing forecast of spend and estimates when required; keeping records of all transactions. - Ensuring the operation of the office is within the allocated budget and the Member is kept informed of all financial matters. - Ensuring a full range of secretarial and administrative support, including: telephone and visitor enquiries, responding to email and letters, efficient data and file management. - The daily supervision of staff including: delegating work to others, handling grievance, disciplinary and performance issues in the first instance and monitoring staff performance. - Dealing with personnel and staffing issues. Ensuring accurate personnel records are kept on employees e.g. up to date contracts of employment and job descriptions, salary details, hours of work (including: attendance, annual leave, sickness absence), grievance and disciplinary. Ensuring that the IPSA is notified when necessary. • Ensuring the office is fully equipped and office supplies are maintained. • Maintain, update and develop knowledge of relevant legislation. • To manage Member’s Diary commitments, with overall control of Constituency and Westminster appointments. • To liaise on behalf of the Member with relevant groups/personnel at Westminster and within the Constituency, including liaison with outside organisations and the general public. • Provision of secretarial services to special interest groups as required by Member. • To ensure queries from constituents are dealt with in a sensitive and confidential manner and all records are kept or destroyed in accordance with data protection principles. • Communicating effectively with both internal and external contacts. • Competent use of IT including Microsoft Office package, email and internet to: draft correspondence and reports; set up and maintain spreadsheets and undertake research. • Overseeing all media requests and press releases and monitoring of website. • To stand in for the Member at meetings and receptions when he is unable to attend.


Press & Communications Officer

Woodlands Schools

Mar 2009 - Apr 2010
  • Press and Communications Officer Woodlands School, Brentwood, Essex • To liaise with local and national press. • Write Press Releases and develop and write a quarterly 24 page glossy magazine for parents and to use as a marketing tool. • To organise Open Days and market them efficiently (leaflets, Google advertising, local newspaper and niche magazine adverts). • To design and maintain website on a daily basis. • To oversee design and photography for school brochures, leaflets and DVDs. • To oversee the launch of Little Acorns nursery including developing logos, website and brochure. • Meeting with Head Teachers and staff regularly to understand the ethos and workings of the school.


Promotions & Features Assistant


Apr 2004 - Mar 2009
  • May 2004 – April 2009 Promotions and Features Assistant, East London and West Essex Guardian newspaper series • To implement and source competitions and offers in the series. • Liaise with partners and external companies to market their brand in the papers. • Write copy, design artwork. • Write restaurant and theatre reviews. • Research Features articles. • Answer reader enquiries. • To analyse circulation and redemption levels.


Promotions Assistant

News International

Mar 1995 - Nov 2002
  • The Sun and News of the World Newspapers Promotions Assistant PA to Marketing Director • Duties included liaising with major partners on award winning iniatives such as Books for Schools with Walkers Crisps, Music 4 You with Coca-Cola and £9.50 Holidays. • Looking after budgets of over £1,000,000. • Writing and checking copy. Liaising with advertising agencies regarding placing television, radio and press adverts. • Maintain Office diary and correspondence for the Marketing Department looking after 8 members of staff. Booking travel, monitoring expenses system and dealing with all marketing correspondence.