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Kaiti is a data analyst, a digital creative, and a writer. A bright, enthusiastic, and reliable professional, she has worked with a variety of companies including Backbone Technology, Tact Hellas, Owiwi, Rent Reliable, Great Ormond Street Hospital, and Man Investments. She is deeply passionate about psychology, communication, and socio-cultural trends.
Using my writing, business, and UX skills to help businesses grow. Implemented UX process for Backbone Technology, a digital agency with offices in Greece, Canada, and Columbia. This enabled them to develop better products for their clients, leading to the development of an award-winning app (Eydapp). Contributed to Owiwi, an HR soft skill assessment software start-up that is serious about gaming, to create storylines and player characterizations using psychoanalytic assessments, as well as to assist with presentations, business plans, executive summaries, and brand strategy. Assisted NGOs like Tact Hellas, which advocates mental health and social inclusion, develop a social media strategy and organize sponsorships and events, e.g., Christmas food drives, parades. Currently developing website for school under Tact Hellas company umbrella. Conducted competitive benchmarking, market research, and UX research for several websites including All About Running and Dippin' Dots via Backbone Technology, a full service digital agency with HQ in Vancouver and offshoots in Columbia and Greece. . Wrote web copy for various sites including Rent Reliable and Start Up Sisters. Wrote articles for Running In Heels, a pan-European women's online magazine, and The New Escapologist.
EDM Digital Transformation Project: Transforming GOSH from paper to digital Conducted interviews and heuristic evaluation to identify needs of clinical users, establish user stories, processes, and requirements so as to inform design of 21 e-forms and workflows for desktop and iPad Developed Wiki as a central knowledge base of e-forms and processes for the team, as well as training/communication material for ICT/IT, reviewing and improving our processes and products as required Created and implemented training program (and schedule) of Epigenetics Form (Neurology), Clinical Note and Outcome Form (Outpatients), and 37 Growth Charts (Trust-wide), as well as quick reference guides for employees Trained and monitored support staff, provided on-going support and technical assistance during the implementation phase via telephone or onsite, and managed other onsite training information and material Other deliverables: Anaesthetic Pre-Op Assessment (new clinic) including Robot variants according to specialty
Credit Policy Manager from Nov 2010 – Dec 2013 Assessed portfolio quality, conducted research to identify trends, and ran quality assurance checks of the Group Retail Credit P&L for 28bn loans across 18 credit products (including Visa, MasterCard) to develop propositions for key strategies using various KPIs, including delinquency rates, vintage analysis, scorecard ratings, and client demographics. Maintained database and quality assurance for retail product performance and analysis Improvement Projects: Credit report automation, Mortgage Lending analysis automation Market Risk Analyst from Sept 2008 – Nov 2010: Produced and automated daily Market Risk reports (VaR, scenario analysis, PVBP analysis) for the Group portfolio, including 7 international subsidiaries (in Turkey and South-East Europe). Reviewed hedging effectiveness of Finansbank’s FX swap positions, saving €15-20m monthly. Assured data quality through regular checks and ensured databases were kept up-to-date Improvement Projects: Market data consolidation report, VaR report automation
Relationship management of 25 international clients across 4 geographic areas for 30+ deals Analysed and monitored $10.5bn worth of financing leverage over 185 structured, multi asset class funds Developed, designed, and kept up-to-date a central information spreadsheet as a database for fund due diligence and performance purposes, as well as for internal intra-department circulation Ensured all reports and performance data complied with investment guidelines subject to negotiations for new proposals, and executed collateral haircuts and interest repayments as appropriate Trained and supervised interns and graduate scheme participants Improvement Projects: Information Management Spreadsheet, Report automation, Volatility/Liquidity Stress Testing report