As a commercially aware, detail oriented and targets driven graduate with experience in Finance Operations and Customer Service, I have developed key negotiation and delegation skills. I am proficient in high-level stakeholder management with the ability to communicate and collaborate across departments to achieve common goals. I am dependable, adaptable and keen to gain knowledge and experience within the business, with a particular focus on the financial crime and operational aspects of the industry.
Work history
Business and Finance InternshipMicrosoft
- London, United KingdomInternship
• Worked alongside the finance team to create budgets, measure performance against set targets and carried out KPI analytics for the Region.
• Identifying key business opportunities, creating a product improvement and expansion plan as an assignment
• Attended meetings with key stakeholders like the Head of Marketing to discuss product marketing initiatives and campaign roll out times, review meeting to evaluate monthly performance whilst learning meeting etiquette skills.
• Produced Excels to display clear costs/ benefits to ensure best judgements were made.
• Produced PowerPoint presentation on sales and usage of key products.
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Customer Asisstant‘Boots The Chemist’
- United KingdomFull Time
• Taking the lead within a team; responsible for daily financial operations
• Accountable for reconciliation of end of day reporting; anti-money laundering checks and credit sales
• Responsible for the maintenance of store merchandising
• Point of call for the escalation of stakeholder and customer inquiries
• Providing hands-on support and guiding junior team members to achieve key business goals.
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Skills
- Client Services
- Marketing
- Sales
- Microsoft Excel
- Microsoft Powerpoint
- Mac OS
- Office Administration
- Commincation
- Goal Oriented
- Motivation
Education
U
U
BSc University of Birmingham
- Birmingham, United Kingdom
Studied International Business with a Year abroad
Year abroad studied at The University of Nottingham, China Campus
Graduated with a 2:1