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I am marketing graduate with the variety of experience and proven office administration skills and lots of initiative. I have managed my time effectively by juggling full time study and work simultaneously by prioritising my workload to meet deadlines within challenging circumstances in a fast paced environment. I am passionate about marketing and currently looking for a suitable position with a reputable and ambitious company in the marketing field.
Care Co-ordinator Ensuring office procedures and systems operate efficiently and with the confidentiality. Handling incoming / outgoing calls, correspondence and filing. Maintaining office documents both on paper and computer. Compile reports for health professionals and social services. Deal with the enquiries and complaints effectively and efficiently. Investigate and set protocols for Home Care Assistants. Involved with recruitment support and HR marketing. Involvement in social media implementation. Experience of managing a team of up to 100 staff members. Supervising the work of office juniors and assigning work for them (staff training). Staff administration including sickness tracking. Checking stationary levels, ordering new supplies, and chasing outstanding accounts. Assistant Operation Manager – Seconded Create and implement marketing strategies. Set personal development and objectives for employees. Explore marketing opportunities to bring new costumers to the business. Benchmark - review and implement customer’s standards policies. Set and maintain a departmental budget. Develop area communication strategy. Co-ordinate job fairs
• By allying with the different departments at the Kingston franchise branch I learn how the hotel industry operates to provide products and services to the end customer. • Driving hotel bookings – by communicating with finance and marketing teams. • Shadowing food and beverage manager. • Co-ordinating venues for events such as business meetings. • Providing support-using Outlook. • Representing front of the house as a receptionist.
2008 April - Transport for London – (Intern) • Dealing with the members of the public inquiries via e-mail and on the phone in a timely manner. • Using the SAP program at the administration department. • Assisted in coordinating an event at Victoria Station (congestion charge and carbon emissions). • Venue research and bookings. • Briefed in to the “Together for London” campaign, launched in 2008 across London tube stations.
Travel and Tourism