I am a detail-oriented Public Relations and English Language & Literature graduate with experience in Public Relations and event planning. I am praised for my ability to give well-organized and informative assignments. I have strong organizational skills with the ability to stay focused and I am able to multi-task.
Projects
- 2013 Strategic Plan: The Rebranding of Monica PlaceThe remaining four months of my Public Relations program was dedicated to developing a public relations approach for the re-branding of Monica Place in Kitchener, ON, including the research, analysis, communication strategy, and evaluation plans. The case was presented to faculty and the director of Monica Place at the end of the six weeks. Eight strategic plans were proposed and my strategic plan was picked for the re-branding Monica Place. Later, we presented the strategic plan to the b
Work history
Library Assistant
Kensington Gore, Kensington, London SW7, UKFull Time
Lend and collect books, periodicals, videotapes, and other materials at circulation desks.
Process new materials including books, audiovisual materials, and computer software.
Sort books, publications, and other items according to established procedure and return them to shelves, files, or other designated storage areas.
Assist with opening and closing procedures.
Instruct patrons on how to use reference sources, card catalogs, and automated information systems.
Answer routine inquiries, and refer patrons in need of professional assistance to librarians.
Provide assistance to librarians in the maintenance of collections of books, periodicals, magazines, newspapers, and audiovisual and other materials.
Register new patrons and issue borrower identification cards that permit patrons to borrow books and other materials.
Review records, such as microfilm and issue cards, in order to identify titles of overdue materials and delinquent borrowers.
Go to Battersea Campus to issue requested books to students.
Assist in the withdrawal of old books from the library catalog.
Tag books, magazines, and periodicals for new self check out services and new security system.
Input statistics regarding number of patrons using the special collections.
Operate all computers, printers, and software applicable to the library.
Assist students with printing problems.
Organize collections.
Scan collections.
Clerical work.
Server/Hostess/Runner/Expo/Takeout
- Woodstock, ON, CanadaFull Time
· Provide excellent customer service to guests entering and exiting the restaurant.
· The ability to multi task. Ensuring that my tables are satisfied with their meals, while welcoming new tables and ensuring that my tables are bused and set in a timely manner.
· Understanding and dealing with high-pressure situations. When the kitchen is running behind and guests are getting agitated or the food is not up to the customer’s standards it is my responsibility to keep a clear-head and communicate with the back of house staff and front of house staff in order to find a way to solve these issues.
· The ability to work in a fast paced environment while offering excellent customer service.
· Handling several tables, customers, orders, and running food enabled me to improve my organizational skills and time management skills.
· Informing guests of new specials and suggesting appetizers and drinks in order to increase sales.
· The ability to communicate clearly with customers and staff. Each customer requires a different communication approach, depending on their personality. Some may have trouble with deciding what to eat while others are dissatisfied with the quality of their meal. Thus it my responsibility to know how to communicate with the guest while communicating clearly with the staff.
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Skills
- Public Relations
- Languages: English
- English Literature
- Editing
- Raisers Edge
- Research
- Events Planning
- Customer Service
- Microsoft Office
- Strategic Planning
Education
BA English Language Literature
- London, Canada
Graduated with distinction
Public Relations/ Communication
- Kitchener, Canada
Capstone Award of Distinction:
The remaining four months of my Public Relations program was dedicated to developing a public relations approach for the Re-branding of Monica Place in Kitchener, ON, including the research, analysis, communication strategy, and evaluation plans. The case was presented to faculty and the director of Monica Place at the end of the six weeks. Eight strategic plans were proposed and my strategic plan was picked for re-branding Monica Place. Later, we presented the strategic plan to the board of directors and received an excellent response.
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Awards
Dean's Honor List
In May of each year the Dean of each Faculty establishes an Honor List containing the names of all full-time students registered in that Faculty who completed a minimum of 4.0 courses during the previous Fall/Winter Session (September-April) and earned an average for the session of 80% or more with no failed courses.Dean's Honor List
In May of each year the Dean of each Faculty establishes an Honor List containing the names of all full-time students registered in that Faculty who completed a minimum of 4.0 courses during the previous Fall/Winter Session (September-April) and earned an average for the session of 80% or more with no failed courses.+ Show more