I’m a hybrid designer, strategist and facilitator who thrives on working across projects, from research, development and strategy to designing, building, testing and implementing products and services.
I started my career in creative roles, working in digital design and animation. I now work with clients applying design thinking and digital processes to develop working solutions that answer real human needs.
An eternal optimist, I believe in creativity and the power of play to transform how we work and connect. For me, lifelong learning is at the heart of developing working cultures and communities that can thrive in a future of constant change.
Projects
Work history
Director of InnovationBreakthrough Global
London, United KingdomFull Time
Responsible for developing new products and improving existing services, identifying strategies, opportunities and technology to create an experience which delivers extraordinary value for our clients. Breakthrough Global are a culture transformation consultant, my role sits across all sections of the business, from research and development through to sales, marketing and project management.
I work directly with clients to create bespoke innovation programmes which use human-centred design principles and systems thinking to create new business opportunities and strategies. The aim is to inspire a culture of innovation that runs through the veins of the organisation, putting people at the heart of the transformation process with the power to create real change.
Director of Digital TransformationBreakthrough Global
- London, United KingdomFull Time
I led our clients through the mindset shift required for Digital Transformation. As part of this, I developed a digital learning and development platform to support the ongoing cultural and behaviour change needed to achieve successful growth. I took a holistic, Learning Experience Design approach, collaborating directly with clients through the development process. The platform supports participants to create a lasting transformation, extending the Breakthrough programmes from a 3-day intervention to a 100-day experience.
Over 1200 people have been enrolled on the digital learning platform since 2018, each instance is designed based on the client’s outcomes. I continue to design, deliver and project manage the platform using an iterative data-driven process of development, testing and improving against success criteria which focus on user feedback and engagement.
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Skills
- Design
- Illustrator
- Indesign
- Photoshop
- After Effects
- Facilitation
- Strategy
- Service Design
- Innovation
- Product Design
Education
Learning MarathonEnrol Yourself
London, United Kingdom
An exploration of self-initialised lifelong learning, Enrol Yourself is a 6-month peer-led learning accelerator. I am at the beginning of my second Learning Marathon focusing on the question “How can we build human connection into services and systems?”
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