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kelly savage

Fine Art Graduate and Retail Supervisor

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About me

Having graduated from university last year with a degree in fine art, I since worked full time as a supervisor in a customer service role, in order to fund a 6month trip to South East Asia. I am looking for a full time supervisor position in the art industry that will allow me to grow and progress, both within a team and as an individual. I love meeting new people so am well suited in a customer facing role. I prefer working in a fast pace environment because I work well under pressure and enjoy using my own initiative. I am a very creative yet strategic thinker who works towards achieving the best results.

Skills

  • Adaptability
  • Motivating a Team
  • Excellent Organisation Skills
  • Excellent Interpersonal Skills
  • Great Attention to Detail
  • Excellent Communication Skills
  • ICT
  • Fast Learner

Work history

2016

Sales Person

BHS

Nov 2012 - Sep 2016
  • Sutton, UK
  • Full Time
  • November 2012 – September 2016 Sales floor supervisor, BHS Sutton I settled into the role quickly and was promoted to supervisor within 6 months of joining the company. This role taught me how to deal with unexpected and sensitive issues on a daily basis. I became very adaptable and able to anticipate difficult situations in order to ensure smooth daily running of the business. Working in an environment that catered to a majority of elderly customers, meant often having to deal with incidents on the shop floor. Our customers required a personalised service that demanded patients, understanding and enthusiasm. I was also responsible for the continuous profit and increase of sales within my department. Responsibilities: • Deal with queries and complaints. Supervising the customer service department that deals with refunds, often assisting with unsatisfied customers • Create a fun working environment by approaching everyday with a new perspective. Keep the team motivated through regular feed back and close communication • Review sales figures focusing specifically on top selling products. And analyse how the customer shops in order to increase sales and meet their needs in the best possible way • Building customer relations to create loyalty and aid in the promotion of products in order to reach targets

2012

Receptionist

Ziber Fitness ltd

Jun 2012 - Sep 2012
  • London, United Kingdom
  • Full Time
  • Responsibilities: • Interviewing potential new therapists • Meeting and greeting clients, building strong professional relationships • Promoting treatments and products • Booking appointments and dealing with client queries

2012

Runner

A.Sauvage

Jan 2012 - May 2012
  • Oxford St, London, UK
  • Internship
  • During university, I worked for a high-end menswear designer in London. This was a sophisticated environment, which demanded close attention to detail and the greatest professionalism. I was required to adapt to varying client needs and personify every meeting to create loyalty and endorse the brand in the best-suited way. Responsibilities: • Delivering suits to clients in the city efficiently, buying materials and equipment that required good navigational and time keeping skills • Weekly meetings to brainstorm and create mood board themes. Source related concepts/materials and create innovative ideas to embellish yet elaborate designs in order to keep the brand new and exclusive • Photograph artworks and garments to create promotional material to use on social media. Painting and decorating the store, keeping it fresh and fashionable

Education

2015

Bachelor Degree Fine Arts

sussex university

Sep 2011 - Feb 2015
  • London, United Kingdom
  • September 2011 - June 2014 BA (Hons), University of Sussex BA (Hons) 2:1, Fine Art • End of third year exhibition fully organised by students from conception to delivery. Worked together successfully in a team and individually in order to produce a purposeful and dynamic show • Skills in: Screen printing, photography (digital and analogue) and development, mono printing, drawing etc. • During my dissertation, I gained useful research skills to help in sourcing relevant information and how to accurately reference. I learnt how to work within specific time frames in a well-organised manner

2011

BTEC National Diploma Art and Design

Croydon university college

Sep 2009 - Aug 2011
  • London, United Kingdom
  • Art and Design: Distinction (D)

2007

10 GCSE Grades

St Philomena's Catholic High School for girls

Sep 2002 - Aug 2007
  • Surrey, UK