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Kirsty Henley-Washford

Friends Membership Assistant

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  • LevelJunior
  • LocationLondon, United Kingdom
  • AvailabilityLocked Pro Plan feature
  • ProfessionsCustomer Services Representative


  • Written Communication
  • Academic Research
  • Administration
  • Client/customer Interaction
  • Customer Service
  • Telephone Manner
  • Literature
  • Art
  • Art Galleries

Work history


Friends Membership Assistant

Royal Academy

Oct 2017
  • London, United Kingdom
  • Full Time


Customer Services Representative

Watford Palace Theatre

May 2014
  • Watford, United Kingdom
  • Full Time
  • Working in the Sales and Membership department, managing databases, communicating with customers both face-to-face and over the phone, processing transactions, completing administration for head office, and helping to market and publicise the productions. As part of this employment, I have also worked in Front-of-House positions, been involved in several press nights and production launches, worked on three different outdoor community theatre festivals and attended annual customer-service and fire-safety training courses.



English Literature (BA)

University of York

Sep 2014 - Jul 2017
  • York, United Kingdom
  • BA English and Related Literature - Broad, varied degree programme with bridge-modules also taken in visual culture, film studies and French. Specific interests in contemporary feminist work, feminist and psychoanalytic theory, and the boundaries of literary study. Dissertation: ‘(unrefined) sugar and spice and everything nice: presentations of femininity in contemporary clean eating literature’


A Level & GCSE

Queens' School

Sep 2007 - Jul 2014
  • Watford, United Kingdom
  • A-Levels: English Literature A*, Fine Art A*, History A, French A GCSEs: 5 A*s, 6 As