Kristina Carag

Front of House Receptionist

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  • LocationLondon, United Kingdom

About me

 

As an educated wordsmith I am proven to be creative, innovative and analytical. I have gained leadership experience in a media publication, and more than 8 years in customer service.

Skills

 

  • Writing
  • Copywriting
  • Administration
  • Client Services
  • Customer Support
  • Data Entry
  • Creative
  • Email Handling
  • Management
  • Problem Solving
  • Reception
  • Strategic Planning
  • Communications
  • Word
  • Ideas Development

Work history

Currently

Front of House Receptionist

Cheil UK

Sep 2015
  • • Be the face of the agency and greet all visitors in a professional and warm manner. • Answer all telephone enquiries using a switchboard. • Manage small events within the company such as workshops, client meetings, company parties, charity events, etc. • Provide PA duties for management team members as required. This includes expenses, diary management etc.

2015

Assistant Manager

T2 Tea

Sep 2012 - Jul 2015
  • • Daily management and coordination of staff and store procedures. • Meet monthly sales targets and handle budget. • Recruit and train staff. • Provide industry leading customer service. • Handle customer enquires and arising customer complains as needed. • Maintain and execute the visual mechanising expectations to high company standard.

2013

Retail Assistant & P.i.c

Peter Alexander

Nov 2011 - Nov 2013
  • • Management of staff and store. • Provided personalized face-to-face customer service. • Maintained target sales results. • Handled money and premises presentation.

2011

Contributing Editor

Istudent Magazine

Mar 2011 - Nov 2011
  • • Writing copy for both story and promotional information. • Generate, organise and distribute content topics. • Managing the smooth running of the editorial, design and photography teams. • Organise schedule and deadlines.

Education

2009

Diploma of Journalism

Macleay College

Feb 2009 - Nov 2009