About me
As an educated wordsmith I am proven to be creative, innovative and analytical. I have gained leadership experience in a media publication, and more than 8 years in customer service.
Work history
Front of House Receptionist
• Be the face of the agency and greet all visitors in a professional and warm manner.
• Answer all telephone enquiries using a switchboard.
• Manage small events within the company such as workshops, client meetings, company parties, charity events, etc.
• Provide PA duties for management team members as required. This includes expenses, diary management etc.
Assistant Manager
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• Daily management and coordination of staff and store procedures.
• Meet monthly sales targets and handle budget.
• Recruit and train staff.
• Provide industry leading customer service.
• Handle customer enquires and arising customer complains as needed.
• Maintain and execute the visual mechanising expectations to high company standard.
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Skills
- Writing
- Copywriting
- Administration
- Client Services
- Customer Support
- Data Entry
- Creative
- Email Handling
- Management
- Problem Solving
- Reception
- Strategic Planning
- Communications
- Word
- Ideas Development
Education
Diploma of Journalism
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