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Innovative and enthusiastic customer service professional and young artist with a hunger for creative challenges and opportunities for growth for herself as well as the team she leads.Locked Pro Plan feature
Managed hiring, training, and all store operations including a coffee and food program through the opening of the current location. Oversaw the transitions of raised prices and the launch of a full new menu. Executes all day-to-day store operations and trains and supports all staff members in abiding by all store and company policies and procedures, including the NYC DOH code. Ensures and is responsible for profitability of the store, including growing sales and also meeting set COGS and P&L goals by identifying and controlling costs associated with labor, waste, inventory management, and general store expenses. Cultivates a positive, safe, and empowered work environment balanced by structure, knowledge, trust, and the belief in the potential of each staff member. Leads a successful staff of many different abilities, including those diagnosed with autism and other disabilities.
Executed social media promotions, monitored expenses and profit, and coordinated with artists for the production of a one-man comedy theater piece.
Crafted a curriculum using theatrical improvisation to develop self-expression and understanding in adolescence through language acquisition. Lead a team of three in implementing the program for over 200 7th grade girls across their 8 english classes.
Completed a two year program in Acting Technique under Suzanne Esper.
concentrations in Social Work and Fine Arts