laura matthews

Office Manager

  • LocationWaltham Cross, United Kingdom

About me


A highly versatile, pro-active and driven individual with excellent communication and interpersonal skills alongside experience of 12+ years in customer services, ticketing, task and project management and operations. I am committed to advancing my career in customer service and now seek a new role that I can bring my wealth of experience to and at the same time further develops my skills and knowledge.



  • Events
  • Theatre
  • Account Management
  • Assistant
  • Client Services
  • Email Handling
  • Office Management
  • Problem Solving
  • Project Management
  • Relationship Management
  • Excel
  • Office
  • Powerpoint
  • Word
  • Customer Service

Work history


Office Manager

Lifestyle Tickets

Sep 2015
  • Running the office. PA to 3 directors


Customer Service Manager

Secret Escapes

Jun 2014 - Aug 2015
  • Running Customer Service team & support agents



Performing Arts

Barnet College

May 1996 - May 1998
  • Performing Arts