Lauren Brown

Lauren Brown

Writer, Marketing Manager & Creative ConsultantLondon, United Kingdom
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Lauren Brown

Lauren Brown

Writer, Marketing Manager & Creative ConsultantLondon, United Kingdom
About me
Award-winning writer and performer, currently overhauling the marketing for a London-based bank. Founder and Creative Director of a sold-out verbatim theatre project. Experience includes social media and community engagement for SMEs, composition, and creative direction in the performing arts, writing copy for personal trainers and rebranding financial services. A night owl and a morning person. Goofball and to-do list junkie. Also, I once won a storytelling contest about a botched family Thanksgiving. Ask me about it sometime.
Projects
  • need a photographer?
    need a photographer?my spouse & i run a shop called freckles. i do weird doodles/music/storytelling, and he's a brilliant photographer, videographer, composer, actor etc. covid-19 has obviously made work tough for creatives, but especially for graduates and entrepreneurs who don't have access to the same resources as usual. we're offering portrait / creative / professional shoots to anyone who needs them. goal is to keep things as affordable for you as possible. DM me or shoot an email if you've got any quest
  • check out our brand-spankin' new shop, FRECKLES
    check out our brand-spankin' new shop, FRECKLES
Work history
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    Customer Communications ManagerVanquis Bank
    London, United KingdomFull Time
    - Acting Customer Champion: giving customers a voice in an industry that ignores them - Driving forward Customer Insights initiatives (F2F customer feedback, customer surveys, market research, in-house education) - Producing all written marketing content for Loans team (email, SMS, landing pages, etc) - Deliver screens, redesign feedback, copy - Design customer contact (and recontacting) strategy to engage existing (and reengage dormant) customers
    V
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    Brand & Advertising ManagerVanquis Bank
     - London, United KingdomFull Time
    - Lead internal branding initiatives including thought leadership on brand, identity and customer needs. - Re-evaluated and refreshed customer comms (TOV/copy/best practices). - Coordinated with agencies and internal stakeholders to unite and standardise brand identity across the business.
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Skills
  • Copywriting
  • Brand Concept
  • Copyediting
  • Marketing Communications
  • Communication Strategy
  • Marketing
  • Marketing Consulting
  • Consulting
  • Writing
  • Performing
Education
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    G
    Peace, Justice Conflict StudiesGoshen College
     - United States
    Graduated Summa Cum Laude with a BA in Peace, Justice & Conflict Studies (with minors in Writing and Social Policy). Certified VORP (Victim-Offender Reconciliation Program) mediation certification (2014). Lived, studied, and served in Phnom Penh and Ba Phnom, Cambodia (Jan—Apr 2013).
Awards
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    Irene Ryan NomineeKCACTF
    "Best Performance" nominee (Kennedy Center American College Theatre Festival).
    C
    C
    Bi-National Speech WinnerC. Henry Smith Peace Oratory
    Delivered bi-nationally recognised speech (C. Henry Smith Peace Oratorical Competition).
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