Award-winning writer and performer, currently overhauling the marketing for a London-based bank. Founder and Creative Director of a sold-out verbatim theatre project. Experience includes social media and community engagement for SMEs, composition, and creative direction in the performing arts, writing copy for personal trainers and rebranding financial services. A night owl and a morning person. Goofball and to-do list junkie. Also, I once won a storytelling contest about a botched family Thanksgiving. Ask me about it sometime.
- need a photographer?my spouse & i run a shop called freckles. i do weird doodles/music/storytelling, and he's a brilliant photographer, videographer, composer, actor etc. covid-19 has obviously made work tough for creatives, but especially for graduates and entrepreneurs who don't have access to the same resources as usual. we're offering portrait / creative / professional shoots to anyone who needs them. goal is to keep things as affordable for you as possible. DM me or shoot an email if you've got any quest
Customer Communications ManagerVanquis Bank
London, United KingdomFull Time
- Acting Customer Champion: giving customers a voice in an industry that ignores them - Driving forward Customer Insights initiatives (F2F customer feedback, customer surveys, market research, in-house education) - Producing all written marketing content for Loans team (email, SMS, landing pages, etc) - Deliver screens, redesign feedback, copy - Design customer contact (and recontacting) strategy to engage existing (and reengage dormant) customers
Brand & Advertising ManagerVanquis Bank
- London, United KingdomFull Time
- Lead internal branding initiatives including thought leadership on brand, identity and customer needs. - Re-evaluated and refreshed customer comms (TOV/copy/best practices). - Coordinated with agencies and internal stakeholders to unite and standardise brand identity across the business.
+ Show more
- Brand Concept
- Marketing Communications
- Communication Strategy
- Marketing Consulting
Peace, Justice Conflict StudiesGoshen College
- United States
Graduated Summa Cum Laude with a BA in Peace, Justice & Conflict Studies (with minors in Writing and Social Policy). Certified VORP (Victim-Offender Reconciliation Program) mediation certification (2014). Lived, studied, and served in Phnom Penh and Ba Phnom, Cambodia (Jan—Apr 2013).