Laurian Borkum

Customer Service Advisor

  • LocationHove, United Kingdom



  • Visual Arts
  • Print Design
  • Travel
  • Administration
  • Documentary
  • Email Handling
  • Reception
  • Illustrator
  • Photoshop
  • Photography
  • Microsoft Office
  • Innovative Problem Solver
  • Organised And Professional
  • IT Competency

Work history


Customer Service Advisor

CS Notepad

Oct 2014
  • CS Notepad is a modern and highly innovative call answering service based in Hove, East Sussex, with facilities for inbound and outbound calls, order taking and payment processing, scheduling appointments, diary management and postal deliveries. CS Notepad answers calls on behalf of more than 500 companies, organisations and charities through out the United Kingdom.?As a Customer Service Advisor, key roles also include communicating with the client along side administrational work and investigating complaints. ?Basic training for new staff members, providing personal feedback and key skills for success in the office environment.


Child Minding Assistant

Fizzy Fish Childcare

Apr 2011 - Apr 2014
  • Fizzy Fish Childcare is based in Hove, East Sussex and provides an exceptionally high standard of childcare, with an Outstanding rating achieved from OFSTED.?Key responsibilities include sole care of 3 children, from 7 months to 5 years of age. Providing children with general daily care duties, as well as teaching a basic knowledge and understanding of the world around them through play based creative learning, all processed through the EYFS curriculum.


Photographic Technician

Photo Express

Jan 2010 - Apr 2011
  • Photo Express is a high street mini photo lab based in Southampton, focussing on high quality photographic prints and canvases, and a wide range of accessories, from T-shirts and mugs to calendars and invitations all produced in house, with same day results. ?As a photographic technician, key duties include the use of computerised equipment to print customers image files onto photographic paper, canvas, fabric and ceramic, or transfer to disc.?Making adjustments where necessary, taking into account lighting conditions, exposure and the overall composition of the image. ?Quality check through out the process and final production stage, as well as equipment maintenance tuning.


Receptionist & Bar Supervisor

The Winston Hotel

Apr 2007 - Dec 2009
  • The Winston Hotel in Southampton caters to a larger variety of cliental in the city centre. Receptionist duties include answering the phone and taking hotel and restaurant bookings, diary management and shift organisation of staff members and welcoming incoming customers with a friendly and positive attitude. Bar supervisor work includes managing a team of up to 6 staff, taking meal and drink orders from customers, and providing a welcoming environment. General duties include stock take and up-keep, diary management, general cleaning and maintenance.



BA(Hons) Photography

Southampton Solent University

Aug 2006 - May 2009
  • Photography


A Level Photography

Brighton Hove Sussex Sixth Form College

Aug 2004 - Jun 2006


    A Level Art

    Brighton Hove and Sussex Sixth Form College

    Aug 2004 - Jun 2006