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• Organise Department or Team wide events, including arrangements in Germany, Italy, US or any other appropriate country. Includes travel, catering and conference bookings. • Answer departmental telephones, taking and relaying messages as required and responding to enquiries within scope and knowledge. • Send emails ensuring receipt and follow up where required • Liaise with other dept. coordinators and Personal Assistants across QVC to ensure smooth coordination of meetings • Key data from information supplied to update and maintain departmental databases • Ad-hoc administration e.g. photocopying, ordering couriers, organise Conference and Video calls and ensuring room setup prior to meetings • Meet and greet visitors to the Department • Raise purchase orders for the department and get them approved and processed in a timely manner • Update and report on operational and project activities as required • Collate, record and forward sickness forms and doctor’s notes. • Co-ordinate and book training courses, keeping training records – notifying HR • Book conference rooms, arrange meetings, refreshments etc. and secure the domestic and to oversee arrangement, e.g. travel, hotel, expenses for the department • Arrange ‘New Starter’ inductions and initial agendas, including setting up of IT equipment, HR and Health and Safety meetings. • Supporting any desk moves, including booking facilities and ordering any new equipment • Support any interviews for external hires, including supporting HR in booking rooms, meeting and greeting candidates and organising diaries. • Co-ordinate the Head of Department’s schedule/diary, maintaining electronic diary, make appointments, schedule meetings • Ensure the Head of Department’s is informed in advance of upcoming events • Book all courses and conferences attended by the Head of Department’s • Track the Head of Department’s expenses including coordinating the completion of monthly reimbursement forms • To reconcile the Head of Department’s credit card accounts on receipt of statement • To undertake the majority of administration for the Head of Department including minute taking, emailing and photocopying/scanning • Organise events ran by the Head of Department’s such as presentations and department off sites • To arrange couriers, taxis and travel for Department visitors including organising venues, conference facilities and refreshments if required • To arrange appropriate travel arrangements and documentation for Head of Departments