Work history
Help Desk AdvisorKing's College London
London, United KingdomPart Time
Help desk advisor at the university's Covid test hubs
• Improving participant satisfaction by resolving queries, handling complaints, and regularly reporting feedback to management
• Consistently exceeding test-kit packing targets by more than 25%
• Mitigating the infection risk by ensuring compliance with social distancing and hygiene
regulations
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Education
P
P
German AbiturPhorms Campus Berlin Mitte
- Berlin, Germany
Final Grade: 1.0 (A*A*A equivalent)