Lizzie walder

Customer Service Administrator

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  • LocationLondon, United Kingdom

Skills

 

  • Events
  • Marketing PR
  • Visual Arts
  • Print Design
  • Design
  • Illustrator
  • Indesign
  • Office
  • Photoshop
  • Word
  • Styling Product/shoots And Vignettes
  • Copy Writing for Press ADS and Literature

Work history

Currently

Customer Service Administrator

Jane Packer Delivered

Feb 2014
  • - Processing orders/queries/complaints by email, telephone and social media. - Writing and sending e-newsletters. - Copywriting product descriptions on the website. - Input in new ranges, styling for photoshoots. - Creating Jane Packer hatboxes and bouquets. - General office maintenance, PA duties for line manager.

2014

Accounts Payable Clerk

NHS Kingston Hospital

Sep 2012 - Feb 2014
  • - Processing invoices, working with suppliers and other departments During my time at the NHS, we transitioned between two different financial systems, which involved learning the new system, educating suppliers on the changes and training up new staff members.

2011

Order Administrator

Henry Bertrand

Dec 2010 - Dec 2011
  • As Admin assistant at a busy silk supplier, I had to work with different departments to co- ordinate orders, lead times and keep customer details up to date. I was constantly under pressure to keep the supply chain moving, which meant chasing up orders from suppliers and payment from client. This taught me to communicate to different levels verbally and through email.

Education

2009

Creative Arts: Creative Writing and Textiles

Bath Spa University

Aug 2006 - May 2009
  • Working on two very different disciplines taught me the importance of prioritising and balancing workloads, which I now apply to my professional life. Creative writing is an area which is unforgiving of errors and mistakes, which taught me to take care and pride in the work I do. In Textiles I specialised in illustrative embroidery, working in different mediums to different fashion and interior related briefs.