Sourcing fabric and researching manufacturers, pattern cutting, fabric manipulation, constructing garment samples for press and buyers and composing press releases.
Visual merchandising, delivering high levels of customer service, advising customers and offering style advice, maintaining stock levels, as well as composing weekly reports containing customer feedback and the weekly figures.
Aiding customers with brand and product queries, offering style and trend advice, proactively working to exceed customer expectations, organising store transfers and courier collections, placing phone orders, handling correspondence relating to fraud and security checks as well as working on a variety of computer programs, including Microsoft Word , Powerpoint and Excel.
Maintained a high level of customer service, advised customers on their purchases always offering personalised styling advice, and up to date trend and product information.
Pattern cutting and sewing toiles, conducting fabric and trim research, whilst preparing and organsing all materials for production as well as carrying out quality control checks, and contacting suppliers on a regular basis and establishing good relationships.
Fashion design, marketing and production skills