Loredana Zanetti

Media Office and Customer Relationship Manager

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  • LocationItaly

Skills

 

  • Advertising
  • Digital Media
  • Presenting
  • Account Management
  • Client Services
  • Internet Marketing
  • Market Research
  • Problem Solving
  • Sales Support
  • Strategic Planning
  • Communications
  • Consumer Behavior
  • Relationship Management
  • Excel
  • Powerpoint

Work history

Currently

Media Office & Customer Relationship Manager

Memis srl

Jul 2008
  • Directly reporting to the CEO and owner - who is relying on me for technical/consultancy matters and ad hoc projects (advanced media analyses and advertising planning related - on and offline) - and ensuring the full satisfaction of our clients, contract renewals, product presentations, and prospect meetings (75% ending up signing a contract). I lead special projects and manage two colleagues in the technical assistance and external communication.

2005

Media Executive

Initiative Media

Feb 2005 - May 2005
  • media planner's assistant, plans billing, media catalogues, Calvin Klein’s Euphoria launching strategy, PRs. Main customers: Unilever, EastPak, Chantelle

Education

2014

Foundations of Business Strategy

University of Virginia, Charlottesville

Nov 2013 - May 2014
  • Foundations of Business Strategy

2014

Critical Perspectives on Management

IE Business School, Madrid

Nov 2013 - May 2014
  • Critical Perspectives on Management”,

2010

Dale Carnegie Course

Dale Carnegie

Jan 2010 - Jun 2010
  • Effective communication and personal relationships

2008

Marketing and Communication

Università Degli Studi DI Milano

Sep 2005 - Mar 2008
  • Marketing and Communication

2004

Cultural Events Marketing

Libera Università DI Lingue E Comunicazione IULM

Sep 2000 - Mar 2004
  • Public Relations and Advertising

2000

Humanities

LICEO Classico G. Casiraghi

Aug 1994 - Jun 2000
  • Classical studies