Projects
- ABO - About OilABO is a point of reference for the energy community. A platform with high-quality content and services, designed to stimulate debate and build long-standing relationships. A portal where anyone with an interest in the world of energy can find news and analysis, exchange ideas and interact.
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Work history
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Senior Business AnalystEPAM system
Milan, ItalyFull Time
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Team Leader UX Researchlastminute.com
Chiasso, SwitzerlandFull Time
Responsible for designing, conducting, analyzing, and reporting on user-centered design research and usability testing for the company websites, including identification of user needs and goals, task and workflow modeling, ethnography and persona development as well as rapid iterative usability testing, A/B Testing, and more formal, in-depth testing.
> planning, designing and conducting rapid iterative AB Testing using in-house and third-part software license
> planning, designing and conducting in-house usability testing sessions to support the design and development
> leading the usability testing process from developing user recruitment briefs through to test moderation, analysis and report writing
> working closely with designers and developers to turn user data into actionable product/service requirements that feed into prototype development, and influence product direction
> Designing, scripting and analysing ad-hoc quantitative surveys
> presenting findings and related design/business recommendations and customer insights to senior decision makers
> promoting user centered design principles and best practice
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Skills
- Digital Media
- Mobile
- Account Manager
- Presenting
- Account Management
- Problem Solving
- Project Management
- UI Design
- Axure
- Jira
- Confluence
- UX Research