lucia dunstane

Junior Account Associate

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  • LocationOrpington, United Kingdom

Projects

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About me

 

BA Fine Art Graduate with a passion for art and a flare for creativity. Looking to work in a progressive environment that will offer the opportunity to grow and develop new and existing skills

Skills

 

  • Events
  • Art Direction
  • Craft
  • Fine Art
  • Exhibition
  • Administration
  • Creative
  • Networking
  • Problem Solving
  • Project Management
  • Excel
  • Powerpoint
  • Word
  • SAP
  • Outlook Email

Work history

2016

Junior Account Associate

Altrum Honors

Jul 2015 - Aug 2016
  • Largest global provider of custom award products and recognition gifts Working within a team of 5 Account Managers and 4 Sales Executives Account Management Working across borders and time zones with international organisations. From initially taking the request from the client, discussing the requirements, and their budgets and timeframes, to delivering the client with design ideas, materials and cost options, Project managing from start to finish by liaising directly with the Art Team (Taiwan, US, China), factories (China, Canada, UK), sales executives (London office) and relevant outsourcing providers (Amazon, eBay etc). Communications by Phone, Skype or email. Tracking the order and chasing up providers, shippers and customs. Following up with client, to manage client satisfaction and discuss any future requirements. Ad hoc duties Managing team diaries and support the team to improve their knowledge on the Art design tool (PMP)

2015

General Assistant

Hobbycraft

Apr 2011 - Aug 2015
  • Rebranded Flagship Store, opened in May 2011 Active General Assistant provided on the shop floor support to customers, providing them with information and ideas for crafting activities. Worked closely with the management team to provide ideas and practical solutions to keep the store relevant for current crafting crazes. Arranged displays and reorganise the shop to ensure product placement. Provided back-up management support on the shop-floor when Manager was not available. General assistant duties included, sales, refunds and exchanges, stock room and store opening.

2013

Barista

Somerset House Toms Deli

May 2012 - Sep 2013
  • Barista at Tom’s Deli (3 days per week) Busy tourist café, working within the guidelines of the food and hygiene requirements providing customers with hot and cold meals and drinks, till work, cleaning and tidying up.

2013

Work Experience

New Look Head Office

Jun 2013 - Jul 2013
  • Worked within the advertising department, to learn about Brand and Product placement

2011

Support Teacher

Kumon

Jan 2011 - Dec 2011
  • Support teacher – ages 4-16- Term time only Working within the framework of Kumon and the National Curriculum, providing learning support and advice to school-aged children, either for on going schoolwork or specifically targeted exams.

2011

Receptionist & Cashier

Taniq Beauty Salon

Mar 2010 - May 2011
  • Managed client appointments, general enquiries, till work and tidying up the salon

2008

Work Experience

Ernst and Young Professional Services

Jun 2008 - Jul 2008
  • Worked with the Global People Team, supporting filing requests, answering the phone, reorganising the IT stores. Attending global calls and meetings, learned about working within a culturally diverse environment.

Education

2015

BA Fine Art

Cass School of Art London Metropolitan University

Aug 2011 - Jun 2015
  • Second Class honours (2:1)

2011

A Levels

Chislehurst and Sidcup Grammar School

Aug 2009 - Jun 2011
  • Art – B, History – B, Design technology – C, Psychology –B

2009

Gcse’s

Chislehurst and Sidcup Grammar School

Aug 2004 - Jun 2009
  • Math’s –B, History-B, P.E-B, Art-A, Biology-C, English-C, English Literature-B, French-B, German-B, Science-B, Classical Civilization-C, Religious Studies-A, Citizenship-A, Microsoft Office Specialist course-B

Awards

2015

The Above and Beyond Customer Service award