About me
Passionate and reliable with a keen interest in fashion and luxuary retail, with a first class honours in fashion marketing and business management. An enthusiastic individual with extended experience in a range of press and PR, hospitality, retail and design positions. Skilled in Customer Service, High Achiever, Stock management, Sales Operations, and Organisational Commitment.
Work history
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Customer Service AgentThe Fold London
London, United KingdomPart Time
I currently work as a customer service agent within a womenswear company, focused on style and professional styling. I work with a range of internal systems to manage orders, returns and customer requests. The company prides itself on high levels of personal customer service, going above the norm to accommodate needs. I frequently speak to customers over the phone and via email to build brand relationships. My role involves providing style and sizing advise requiring in depth knowledge of products and collections.
Press and PR Intern (Coach)Tapestry
- London, United KingdomFull Time
This internship has provided me with experience in a luxury fashion brand. From handling and shipping samples to contacting stylist and editors the opportunity has been hands on and fast passed. I now have knowledge with important fashion systems and how to accurately screen press coverage and calculate the benefits of this. Overall, I have had exposure to areas including wholesale, digital, Ecommerce, marketing & VIP and how they collaborate together in the communications sector.
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Skills
- Press
- PR
- Customer Service
- Fashion GPS
- Sales
- Marketing
- Business Management
- Social Media
- Graphic Design
- Stock Management
- Public Relations
- Fashion Styling
Education
Bachelor of Arts (BA) London Metropolitan University
- London, United Kingdom
I have recently graduated with a First-Class Honours in Fashion Marketing and Business Management which included vital information about management in the industry today, including the history of fashion, retailing, buying and manufacturing, as well as fashion marketing and PR.