Lucy Rajkumar

Visual Merchandising Manager


  • Fashion
  • Interiors
  • Customer Services
  • Management
  • Excel
  • Indesign
  • Office
  • Photoshop
  • Powerpoint
  • Word

Work history


Visual Merchandising Manager

Marks and Spencer Westfield White City

Nov 2013
  • • Launch the biggest store development in the business to date • Implement and develop the new way of working • Manage a team of visual stylists • Ensure that the M&S brand is upheld through displays and merchandising for a high profile store • Develop an inviting, exciting and shopable store environment • Coordinate the visual team, shopfloor management and staff to ensure phase changes are implemented on time and to a high standard. • Plan seasonal and promotional launches, implement them on time and to a high standard • Follow company principals when merchandising departments to make sure a consistent look is implemented throughout M&S. • Lead senior management and regional walk through, providing feedback. • Work with the operational team to ensure the correct equipment is placed throughout the store and if not used stored correctly following Health and Safety procedures. • Assist other stores with concept launches and developments. • Conduct linear and equipment counts to ensure the correct footage is allocated per phase change • Probe departments in order to increase revenue. • Manage and update the HR system ensuring staff hours are recorded, holiday’s are booked and reports are printed. • Conduct a competitive shop to review other retailers.


Visual Merchandising Manager

Marks and Spencer Finsbury Pavement

Jan 2012 - Nov 2013



Marks and Spencer

Nov 2011 - Mar 2012
  • • Dress and style instore mannequins • Create eye catching and innovative instore displays • Ensure all instore decor is correctly displayed within relevant departments during seasonal/promotional periods • Assist the model store set up team in laying out new season product and dress and style mannequins accordingly • Work within a team to create a consistent look throughout the store • General cleaning standards • Customer service.


Sales Manager

Next Retail

Mar 2005 - Aug 2010



Visual Merchandising Promotional Design

University of Central Lancashire

Aug 2010 - Jun 2011


    Visual Merchandising

    Hertfordshire University

    Aug 2008 - Jun 2010