Lucy Williams

Head Receptionist

  • LocationLondon, United Kingdom

About me


A highly motivated individual with a professional attitude to work and where I use my exceptional communication skills to provide an effective reception and administrative service. Currently working on as Head Receptionist at a Post Production company, I have a breadth of experience working under pressure in a fast paced environment, with an adaptable and resourceful manner and a willingness to learn. Demonstrating enthusiasm, drive and a positive attitude required to be successful in any professional and social setting. I am now looking to commit to a suitable position where I can utilize my skills that I have gained through my previous employment and the experience I have gained working within the creative industry to progress further in this field.



  • Administration
  • Assistant
  • Data Entry
  • Email Handling
  • Office Management
  • PA
  • Reception
  • Word

Work history


Head Receptionist


Nov 2014
  • Answering all incoming calls/emails in a professional manner, taking clear messages and re-routing them to the relevant parties. Meet, greet and make all clients/visitors feel welcome and dealing with any hospitality requirements. Booking taxis for clients/staff using the Filemaker Pro system, looking after invoices and managing account. Overseeing the business Uber account and the monthly expenses. Administration duties such as organising, reception rotas, holiday approval, internal and external mail, filing, scanning and so on. Managing the reception team and conducting training when needed. Also holding regular reception meetings and appraisals. Ensuring that the reception area is organised and clutter free. Monitoring stationary, reordering when required and managing account. Operating a computer system and switchboard. Monitor visitor access and maintain security awareness. Using Ceta to monitor producers schedules, current jobs and client attendance. Booking meetings, car parking spaces and company car. Charging taxis and client costs to the relevant jobs. Liaising with other departments, dealing with all enquires, to ensure the smooth running of the reception and company.



Musical Theatre

KSA Performing Arts

Aug 2008 - Jun 2009
  • Awarded Diploma in Musical Theatre


Performer Course

Kathleen Davis Stage School

Aug 2005 - Apr 2008
  • Gained Trinity Guildhall grades 4 and 6, BTDA Grade 4 in Modern, BTDA Grade 3 in Ballet/Tap/Lyrical