luigi stomeo

Tailormade reservations assistant

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  • LocationLondon, United Kingdom

Skills

 

  • Advertising
  • Events
  • Film
  • Marketing PR
  • Music
  • Radio
  • TV
  • Administration
  • Production Assistant
  • Communications
  • Excel
  • Office
  • Powerpoint
  • Word

Work history

Currently

Tailormade Reservations Assistant

Trailfinders

Dec 2013
  • Responsibilities: - updating confirmations (hotels, tours, transfers) - running and processing daily or weekly reports - Printing itineraries and doing the post to send to clients - covering help desk phone for sales staff - emailing or calling suppliers to chase or to request particular clients’ needs.

2013

British Museum

The British Museum

Feb 2013 - May 2013
  • Responsibilities: Customer service - greeting customers, advising products, exhibitions and any customers questions - using customer service to generate sales and increase customers purchase value - Selling headsets on the multimedia desks and supporting custumers complains - taking payments on the tills and processing refunds and exchanges, balancing of the floats Visual presentation - tidy up the floor during the day and recover at the end of the day - follow company merchandising standards and guidelines to place new stock - replenish the sizes on the floor and process deliveries

2012

Press Office Assistant

Godz Music Production Milan

Mar 2012 - Aug 2012
  • Press Office Assistant,Organization of interviews, Network Controller

2011

Customer Service

Almaviva Contact Rome

Jun 2010 - Nov 2011
  • Customer assistance by phone and administrative back office mansions for TIM BUSINESS, TELECOM ITALIA MOBILE

2010

Music Reviewer

Strafoglio.it Online News Rome

Jan 2011 - Dec 2010
  • Reviewer of music albums and concerts

2009

Production Assistant

UST Entertainment Record, Music Production Rome

Mar 2009 - Apr 2009
  • Musical production assistant and events management assistant

2008

Producer

Ecotv, Television Rome

Mar 2008 - Jun 2008
  • Conducting interviews, produced TV reportages and two music shows, Presenter and writer of the newsline. Collaboration with the Marketing and Communication unit for the definition of the strategic objectives. Scouting media and tv events. First contact with the media selected and proposed project. Office and Planning activities.

Education

2007

MA (master’s Degree) in Enterprises’ Marketing AND Communication

Accademia DI Comunicazione, Milan, Italy

Sep 2006 - Jun 2007
  • Marketing, Communication, PR, Events

2006

Movie Production AND Event Management

Cinecitta’ Formazione, Rome, Italy

Mar 2006 - Apr 2006
  • Movie Pruduction and Distribution

2005

Arts AND Science OF Showbusiness

Universita’ Sapienza” DI Roma, Italy

Aug 2002 - Dec 2005
  • Cinema, Music, Art, Production, Post Production, History, Visual Art, Theatre, Psychology

2002

Enterprise Business AND Languages Expert

Istituto Tecnico Commerciale Laporta”, Galatina Italy

Aug 1997 - Jun 2002
  • Economy, Law, Art, Geography, Italian, English, Spanish, French