Work history
Tailormade Reservations Assistant
Responsibilities:
- updating confirmations (hotels, tours, transfers)
- running and processing daily or weekly reports
- Printing itineraries and doing the post to send to clients
- covering help desk phone for sales staff
- emailing or calling suppliers to chase or to request particular clients’ needs.
British Museum
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Responsibilities:
Customer service
- greeting customers, advising products, exhibitions and any customers questions
- using customer service to generate sales and increase customers purchase value
- Selling headsets on the multimedia desks and supporting custumers complains
- taking payments on the tills and processing refunds and exchanges, balancing of the floats
Visual presentation
- tidy up the floor during the day and recover at the end of the day
- follow company merchandising standards and guidelines to place new stock
- replenish the sizes on the floor and process deliveries
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Skills
- Advertising
- Events
- Film
- Marketing PR
- Music
- Radio
- TV
- Administration
- Production Assistant
- Communications
- Excel
- Office
- Powerpoint
- Word
Education
MA (master’s Degree) in Enterprises’ Marketing AND Communication
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Marketing, Communication, PR, Events
Movie Production AND Event Management
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Movie Pruduction and Distribution
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