Luis Espinosa

Regional manager

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  • LocationLondon, United Kingdom

About me

 

A highly efficient and motivated operations manager with proven experience across the fields of office and retail management. In my career to date I have enjoyed a clear line of sight between my contribution, and that of my team, and the organisation’s success. I am now seeking a new professional appointment that enables me to further develop my skills within a reputable company. My experience to date shows me to be a capable man manager, with excellent organizational and communicative skills, and I believe that I would add a great deal of value to any organisation.

Skills

 

  • Administration
  • Client Services
  • Customer Support
  • Data Entry
  • Email Handling
  • Office Management
  • Problem Solving
  • Reception
  • Office
  • Customer Service

Work history

Currently

Regional Manager

Mobile 360 Ltd

Apr 2013
  • Mobile 360 Ltd offers consumers and corporate clients mobile devices repairs in the UK, Mexico, Australia and Singapore. Working in a group operations capacity, reporting to the CEO. Assuming overall responsibility for the activities of the company’s London offices. Duties include: Direct management of a team of five Creation and implementation of all training material Personnel administration (absence management, starter/leaver admin, etc.) Leading team sales activities Pitching to potential corporate clients to obtain new revenue sources Providing customer support to new and existing corporate clients Time and budget management skills Supply chain and stock management Identifying, planning and implementation of new business streams

2012

Geographic Technician & Quality Responsible

Nokia Location Commerce

Mar 2010 - Mar 2012
  • Responsible for maintaining all quality aspects of the DC MX LATAM project. Supervising all regulatory compliance activities, helping to enforce quality assurance policies and best practice principals. Duties involved: Monitoring and maintaining production quality to ensure high standards Ensuring that all QA Tests were carried out on time and in full Creation of weekly and monthly reports to senior managers on performance Keeping quality documentation up to date Identifying training needs and recommendations to improve coding tasks Digital maps coding using customized software

2008

Assistant Manager

Pull And Bear

Dec 2004 - Apr 2008
  • Retail management role, tasks included: Store visual merchandising Assisting customers with styling Managing and developing new staff Stock tracking, handling till system and payments Working towards meeting targets as part of a team Providing excellent customer service

Education

2007

Industrial Engineering

UNIVA Leon Mx

Aug 2003 - Jul 2007