About me

I lead DNCO’s NYC office. We’re the creative studio for place and culture. Creating award-winning identities, digital tools, immersive content and wayfinding for neighbourhoods to museums — we’re a dedicated team shaping brands for the world we need next

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Work history

Global Projects Leaddn&co.
Nov 2017New York, United StatesFull Time
C
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Client Services ManagerCourier
Sep 2015 - Oct 2017London, United KingdomFull Time
- Managing the day-to-day aspects of multiple projects with multi-disciplinary teams and senior clients. - Able to clearly identify client expectations from the outset, clearly communicate them to teams and ensure that deliverables meet and/or exceed these expectations. - Ensuring that all projects are delivered within budget and on time, and that projects are monitored along the way. - Devising and spearheading new processes to support an efficient flow of work throughout the company. - Supporting client relationships directly and indirectly, including effectively communicating complex ideas and proposals, leading client meetings, crafting client correspondence, driving campaign production and researching new opportunities. - Developing products and services within the business including a solid event offering and insight reports. - Representing Courier outside of the business through profile-raising initiatives. - Bringing new thinking to the team to inspire and stimulate co-workers. - Working collaboratively with seniors in Editorial and Studio on bespoke business and client development projects.

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Skills

• Production/project Management
• Client Accounts
• Ad Strategy
• Agency Strategy
• Budgets
• Analysing Performance
• Client Proposals
• Creative Partnerships
• New Media
• Business Development