I am a university graduate who is passionate about fashion, giving great customer service and love working with people! I have experience in administration, Fashion and finance, all these roles have involved working with people and problem solving.
• Offering luxury personal shopping and styling customers • Advising customers on Fashion and outfits on what works with their bodies etc. • Cashing up at end of shift and balancing tills • Working on target basis and pushing sales on UPT(units per transaction) according to company needs • Pushing sales by helping with add-ons in clothes • Laying out shop floor with Visual merchandising and also replenishing according to Allsaints standards . Answering the phone and transferring to the correct department
• Working with company system Bosanova • Invoice Registration, Coding and authorization • Setting up new business Accounts and new bank details • Chasing invoices from suppliers and making sure they are paid on time for the payment run • Managing Supplier accounts for UK and non-UK countries (Was Responsible for Suppliers A-J) • Invoice matching for stock for over 30 accounts about 500 invoices a week, confirming all stock is received and paid for within the given time • Dealing with invoice discrepancies making sure all prices on invoices charged are correct
• Processing invoices for accounts payable and receivable using Microsoft Excel • Ordering study course material making sure we have enough in stock • Chasing overdue Payments over the phone and emails • Dealing with customer’s Sales queries via the telephone and email • Working to tight deadlines to arrange driving courses for clients and also managing courses • Typing letters/ Corresponding to letters via email • Liaised with clients, handled queries and complaints, and develop long-term business relationships. • Keep accurate records, filing of client communication, answering the Telephone, using the company switch board to transfer to the correct department and booking student courses by liaising with driving instructors
• Buying Gold and Silver, Pawn Broking (Jewellery and Items) • Handling petty cash • Offering Administrative Support/Archiving/ filing • Trained on Assistant manager’s Course to help in manager’s absence and coach new colleagues • Advising customers on available financial products both face to face and on the phone • Offering better solutions to customers both on the phone and via email • Working in a target based environment to reach sales targets of loans and Master cards in 2010 personally achieved over 50% in sales above the set targets.
Studied a Supreme stylist Course to understand operations on the business side of Styling.