You can only message people who are following you. If you’d like to message this person, simply join our Recruiter Pro Plan.
As a member of the HR Solutions & Analytics team - I am accountable for producing accurate and timely reports, and providing management information to customers across the business, ensuring data integrity and consistency - identifying ways processes can be made simpler and more efficient. Data analysis - giving customers an account of changes and comparisons, developing patterns and trends, and potential impacts - often working to a deadline. Translating technical matters and providing insight - building strong working relationships across all levels of the organisation.
Dealt with queries and put vulnerable clients and visitors at ease as first point of contact at front of house - providing practical and emotional support. Took referrals in person and over the telephone from many sources, including social workers and medical professionals, communicating with staff on all levels. Regular use of the external database to produce ad-hoc statistical information required by the Service Manager, using a range of Microsoft packages. Liaised with, and visited external drug and alcohol services to promote ADS - an enjoyable aspect of the job that promoted the service to a wider audience and extended the reach of the charity to more people in need. Spent time amongst clients, sitting in on workshops including group therapy, arts and crafts developing strong interpersonal skills.
With a keen interest in design and creativity, I recently successfully completed an intensive 9 month course in graphic design, a total of 486+ hours alongside working full time. I produced, and had printed professionally, a beautiful portfolio consisting of a wide range of mediums - including digital, publishing and print. Additionally, I built on problem-solving skills, learnt how to take a project from conceptualisation to completion in a short and realistic amount of time, and work within a team to achieve a shared brief.