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Ten years of customer service, including Supervisor and Duty Manager at two London arts venues. Approachable and quick thinking, I have done these roles successfully, and now want to expand my horizons using these skills, along with my passion for music and media.
Stock and Staff Supervisor, cashing up, problem solving, audience management.
Duty Manager responsible for opening, running and closing a show of up to 90 guests, managing 4 staff and the acts that performed, some high profile. Security, cash, H&S, quick problem solving and some grunt work were daily tasks. Venue now sadly closed.
All aspects of customer service and operations: Responding to enquiries via phone and email. Event listing, booking, door lists. Artist enquiries. Office contact. Staff payroll, rota and HR duties.
Music industry management, operational specifics, music production, film analysis and business. Business aspects of all.