Maarten Leeuwenburg

Duty Manager/Supervisor

About me

Ten years of customer service, including Supervisor and Duty Manager at two London arts venues. Approachable and quick thinking, I have done these roles successfully, and now want to expand my horizons using these skills, along with my passion for music and media.

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Skills

  • Customer Service
  • Management Duties
  • Supervisor
  • Music
  • Arts
  • Multi Arts Venue

Companies I’ve worked with

View all
  • National Theatre

    National Theatre

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    • Theatre

Work history

Currently

Customer Services Representative

National Theatre

Aug 2014
  • London, United Kingdom
  • Full Time
  • Stock and Staff Supervisor, cashing up, problem solving, audience management.

2016

Customer Services Representative

The Invisible Dot

Apr 2016 - Oct 2016
  • London, United Kingdom
  • Freelance
  • Duty Manager responsible for opening, running and closing a show of up to 90 guests, managing 4 staff and the acts that performed, some high profile. Security, cash, H&S, quick problem solving and some grunt work were daily tasks. Venue now sadly closed.

2014

Customer Service & Office Assisstant

Hideaway Jazz Club

Mar 2014 - May 2014
  • Freelance
  • All aspects of customer service and operations: Responding to enquiries via phone and email. Event listing, booking, door lists. Artist enquiries. Office contact. Staff payroll, rota and HR duties.

Education

2011

Media and Music Management

University of Gloucestershire

Sep 2008 - May 2011
  • Music industry management, operational specifics, music production, film analysis and business. Business aspects of all.

2008

English Media Studies, Psychology

Victoria College

Sep 2001 - Jun 2008