Madalina Gheorghe

Junior marketing

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Skills

 

  • Marketing PR
  • Internet Marketing
  • Communications
  • Adobe Photoshop
  • Business/ Marketing
  • Promotions and Seasonal Campaigns
  • Microsoft Excel Word Publisher Powerpoint
  • Data Processing
  • Business Marketing Copywriter
  • Abobe Illustrator

Work history

2016

Shift Leader

Caffe Nero

Nov 2015 - Jul 2016
  • Potters Bar, UK
  • Full Time
  • • Working at Cafe Nero I competed in Barista Competition 2016 winning second place in London • Running a great shift and open/close the store safely • Resolved customer enquiries and complaints in an empathetic manner • Adhere to Healthy Safety and Food Safety Guidelines. • Team work • Follow correct till procedures

2015

Supervisor

Cinema City

Nov 2013 - Jun 2015
  • Bucharest, Romania
  • Full Time
  • Resolved customer enquiries and complaints in an empathetic manner. Responded promptly to enquiries and requests from prospective customers. Assumed ownership of team productivity and managed work flow to exceed quality service goals. Strong leader of customer support staff. Trained staff on operating procedures and company services. Effective liaison between customers and internal departments.

Education

2015

Economy, Marketing

Faculty of Marketing “Dimitrie Cantemir” Bucharest, Romania

Nov 2012 - Jun 2015
  • Bucharest, Romania
  • LEVEL 6 CEC/6EQF