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- Engaged merchandisers in community engagement to promote upcoming sales to further their businesses - Created daily break schedules for care team associates - Assisted in manual inventory shipments
- Assisted over 125 customers a day through phones and email problem solving order issues, and answering any product inquiries - Responsible for providing one-on-one training and mentoring for newly hired associates - Met performance target in all area such as accuracy, customer satisfaction, and volume
- Gained first-hand experience assisting management with internal growth and training - Developed and maintained relationships with new and returning clients - Researched community growth and partnership opportunities